Manager, Registration
American Gastroenterological Association
Bethesda, MD · Posted November 10, 2026
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November 2026
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About the job
Bethesda, Maryland, Duties and Responsibilities: Registration Activities
Manage all aspects of registration for two annual meetings, Digestive Disease Week® (DDW) and Crohn’s & Colitis Congress™ (Congress), in accordance with the agreed-upon timeline. Prepare all details necessary to launch and run the online registration process. Work with the four sponsoring societies to obtain necessary data and finalize registration procedures. Develop and modify registration pages throughout the registration cycle. Oversee all registration reports, including weekly, sponsoring society, financial, and historical reports. Maintain the VIP and invited speaker registration database. Maintain exhibitor and group registration pages and records. Develop and maintain registration policies and procedures as needed. Manage all onsite registration activities at DDW and Congress.
Meeting and Administrative Activities
Manage Freshdesk and coordinate with the department to ensure all DDW inquiries are answered in a timely manner. Respond to requests for information about DDW and Congress. Coordinate with the Marketing Department on the content and format of all DDW promotional materials, including updating the website throughout the year. Provide support to the VP of Meetings and Conventions and the Senior Director of Convention Activities. Other duties, consistent with this position, as assigned. Qualifications:
Five or more years of prior meeting and exposition experience. College degree with substantial experience in a meeting environment. Exceptional oral and written communication skills. Highly organized, with attention to detail and the ability to handle multiple projects simultaneously. Positive “team player” attitude and excellent interpersonal skills. Ability to travel.