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About the job

Overview

Ferrellgas was recently recognized by Newsweek as one of America’s Most Trustworthy Companies for 2025 — and that trust starts with our people. Ferrellgas knows that great service starts with people who have each other's backs. We're looking for a Compliance Specialist who takes pride in helping our locations and crews stay safe, organized and running smoothly. In this role, you'll support our distribution teams, keep important details on track, and make sure projects get done the right way and on time. If you're someone who pays attention to the little things, works safely and communicates well this could be a great fit. A high school diploma or equivalent and 3-5 years of office or administrative experience are preferred.

Why You’ll Love Working Here

At Ferrellgas, we’re committed to supporting our team with benefits that promote health, financial security, and personal growth:

Comprehensive Health Coverage : Medical, dental, vision, accident, and critical illness insurance

Income Protection : Company-provided short-term and long-term disability, life insurance, and AD&D

Financial Wellness : 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)

Time Off & Family Support : Paid Time Off (PTO), parental leave, and tuition reimbursement

Wellness & Assistance Programs : Wellness program, Employee Assistance Program (EAP), and Medicare support

Employee Perks : Referral program, employee discount programs, and propane savings

Local Routes : Our drivers are the face of our company, providing great service while working local routes—so you’ll be home every night.

Responsibilities

Maintains an accurate database of the detailed planning/regulatory requirements associated with each county and municipality.

Serves as the primary point of contact for project communications.

Proactively communicates with the customer during each step of the project, including follow-up once complete.

Notifies the CSM and DM’s as to all regulatory requirements within each local, prior to initiating each site plan.

Ensures that appropriate site plans are completed, collected and filed on shared folders. Evaluates for accuracy and legitimacy.

Initiates communication to prompt the permitting process, once the site plans are complete. Communicates with customer, as to the appropriate lead time.

Maintains, documents and publishes a proficient timeline with each project.

Requests utility surveys, as not to inhibit a timely installation.

Submits tank set service orders, per the project timeline and service reservation calendar.

Obtains approval from the CSM for applicable pricing and fees associated with regulatory process.

Requests all necessary inspections during applicable phases of the project.

Follows up to gain all inspection approvals. Records, files and communicates appropriately.

Provides regular updates with the leadership team on active projects, challenges and completions.

Maintains an effective balance with communication, customer service, documentation and step process initiation.

Provides back-up (peak time coverage) support to CSS customer service team when work permits.

Qualifications

High school diploma or equivalent required.

5+ years of customer service experience required.

Advanced Excel skills.

Basic accounting skills.

Strong organizational skills.

Typing and data entry experience.

Proven telephone communication skills.

General PC skills (Word, Excel, PowerPoint) routing/distribution software experience preferred.

Ability to get along with others and work within a team environment.

Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States

Applicants must not now, or any time in the future, require sponsorship for an employment visa.

Why Ferrellgas?

At Ferrellgas we’re honored to be part of tight-knit communities across America and thousands of customers’ lives. From our nationwide charitable partnerships with Operation Warm and Operation BBQ Relief to fundraisers for local schools, fire departments, veteran organizations and more, we are always looking for ways to give back to the communities we live in and serve.

Hear from our current employees and discover the people behind Ferrellgas: Employee Testimonials