Admissions Assistant Director

Open Role · Higher Education Admissions Admissions Assistant Director, DeLand, FL A multi-campus post-secondary institution is hiring an Admissions Assistant Director (AAD) for its DeLand, Florida campus. The AAD enrolls students against an individual goal, observes and coaches the admissions team, and supports the Associate Director and Director of Admissions on performance, systems, and compliance. Full time, on campus. A search conducted by Excelon Associates. LocationDeLand, FL Work SettingOn Campus Employment TypeFull Time ClientMulti-Campus Institution On This Page Role OverviewWhat the Role InvolvesHow the Role ComparesResponsibilitiesQualificationsCompensationWho Thrives HereAbout ExcelonFAQApply NowRole Overview Excelon Associates is conducting a search on behalf of its client, a multi-campus post-secondary institution, for an Admissions Assistant Director at its DeLand, Florida campus. The Admissions Assistant Director (AAD) is responsible for meeting individual enrollment goals and supporting campus enrollment performance. The role works in close partnership with the Associate Director of Admissions and the Director of Admissions to drive new student and re-entry enrollment by improving execution, quality, compliance, and consistency across admissions operations. DeLand is the county seat of Volusia County, about 35 miles north of Orlando. The AAD leads by example through strong personal enrollment production and serves as a coaching resource for the admissions team: conducting call and interview quality observations, reviewing performance metrics, providing systems support, and delivering coaching and training that close performance gaps. The posting requires an Associate's degree from an accredited institution, at least two years in post-secondary admissions operations with CRM and SIS platforms and performance reporting, a track record of meeting or exceeding enrollment goals as an individual contributor, and at least one year supporting admissions performance through coaching, quality oversight, systems support, or reporting. Extended hours and weekends are part of the schedule. What Does an Admissions Assistant Director Do? An Admissions Assistant Director is a working admissions leader: a representative who still enrolls students every week and who also observes, coaches, and supports the rest of the team. The seat sits between the admissions representatives and the Associate Director of Admissions. It is measured on its own new student and re-entry enrollment numbers and on the quality of the team's calls, interviews, and compliance, which it checks through documented observations and the campus BI dashboards. The compliance side is not decorative. Private postsecondary institutions in Florida are licensed by the Commission for Independent Education within the Florida Department of Education, and campuses that participate in federal student aid recruit under the Title IV rules published by Federal Student Aid, which prohibit misrepresentation in recruiting and bar paying admissions staff per enrollment. The AAD is the person listening to the calls and reading the interview notes, so it is usually the first to catch a script drift or a systems error before it becomes a compliance finding. DeLand is a college town of about 40,000 people in Volusia County, home to Stetson University and about 20 miles west of Daytona Beach. A career-focused campus here draws adult learners and recent high school graduates from across Volusia County and the Deltona and Orange City corridor, a market with fewer competing campuses than Orlando or Tampa but also a smaller inquiry pool. That makes the AAD's coaching work count double: show rate and interview-to-enrollment conversion move the campus number more than raw call volume does. How the Assistant Director Compares to the Associate Director and the Director The client runs campus admissions on three leadership tiers. The Assistant Director is the production and coaching tier; the Associate Director manages the office; the Director owns the strategy and the campus number. SeatPrimary accountabilityTypical minimum requirementsCarries a personal enrollment goalDirector of AdmissionsCampus enrollment strategy, the Admissions Strategic Plan, and the campus numberBachelor's degree and several years of admissions leadershipVaries by campusAssociate Director of AdmissionsDay-to-day operation of the Admissions Office, staff direction, orientation and enrollment servicesBachelor's degree, two years supervisory, three years admissions or enrollment managementYesAdmissions Assistant DirectorIndividual enrollment production plus coaching, quality observations, and systems support for the teamAssociate's degree, two years admissions operations, one year coaching or quality oversightYes Excelon is also recruiting the Associate Director of Admissions for the DeLand campus. A candidate who has led an admissions office before should read that page; a candidate who is a strong enroller ready to start coaching belongs here. Essential Duties and Responsibilities Personal Enrollment Production • Achieve assigned individual and programmatic new student and re-entry enrollment goals aligned to campus and regional benchmarks.• Maintain performance across key admissions KPIs, including call volume, appointment volume, show rate, interview-to-enrollment conversion, and compliance.• Conduct admissions interviews, follow-up, and enrollment activities in accordance with admissions standards.Quality Observation and Coaching • Conduct documented call and interview quality observations in accordance with established quality standards.• Deliver ongoing, targeted coaching based on observation findings and performance data.• Identify individual and team-level performance gaps and support execution of improvement plans through coaching and skill reinforcement.• Participate in performance conversations as a coaching and support resource when requested by campus leadership.• Partner with the Associate Director and Director of Admissions to translate data insights into actionable coaching strategies.• Lead or co-facilitate admissions training sessions, skill refreshers, and onboarding support.Systems, Compliance, and Coverage • Provide systems guidance and troubleshooting support to admissions team members to ensure effective and compliant use of admissions tools.• Identify and escalate operational, systems, or compliance risks affecting enrollment performance.• Support the rollout of new initiatives, scripts, systems updates, and process changes.• Serve as a subject-matter resource for admissions practices and expectations.• Provide managerial coverage for department leadership as needed.Qualifications and Education Required • Associate's degree from an accredited institution (required).• Minimum of 2 years of experience in post-secondary admissions operations, enrollment management, CRM/SIS platforms, and performance reporting.• Demonstrated success as a high-performing individual contributor meeting or exceeding enrollment goals.• At least 1 year of experience supporting admissions performance through coaching, quality oversight, systems support, or reporting.• Ability to interpret BI tool data and dashboards and translate findings into clear, actionable recommendations.• Ability to manage multiple priorities in a fast-paced, results-driven environment.• Solid understanding of admissions systems, workflows, performance metrics, and compliance requirements.• Availability to work extended hours and weekends.Experience the Client Values • Hands-on time in the campus CRM and student information system, since the AAD is the team's troubleshooting resource for both.• Experience reading call volume, appointment volume, show rate, and conversion dashboards and turning them into coaching plans.• Familiarity with re-entry enrollment, where a former student returns to finish a program, which carries its own goal in this role.• Comfort delivering documented observations and feedback to peers who were recently colleagues on the admissions floor.Compensation The client has not published a salary range for the Admissions Assistant Director position in DeLand. Compensation is discussed with qualified candidates during the recruiting process, and the client's full-time benefits are reviewed at the same stage. SalaryNot Published Pay BasisAnnual, Full Time Work SettingOn Campus, DeLand, FL Admissions assistant director roles are benchmarked between senior admissions representative pay and the Associate Director of Admissions band, under the U.S. Bureau of Labor Statistics category for postsecondary education administrators (SOC 11-9033). Because the AAD carries a personal enrollment goal, any performance element is structured to stay within the Title IV incentive compensation rules. Who Thrives in This Role? This role suits a top-producing admissions representative who has started coaching others informally and wants the title and the accountability that go with it. The AAD still enrolls every week, so candidates who want to leave production behind will find the seat frustrating; candidates who like the floor and want to raise the whole team's numbers will find it a natural step. The DeLand campus is a smaller operation than the client's Orlando or South Florida campuses, which means the AAD works closely with a tight leadership group and provides managerial coverage when the Associate Director or Director is out. Someone who has worked at a single-campus college or a satellite campus will recognize the rhythm. Extended hours and weekends are part of the job, especially around start dates and open houses. The client fosters a community devoted to academic excellence, innovation, and human development. Every employee plays a key role in advancing student growth while enhancing their own professional journey, supported by a culture of teamwork, respect, and ongoing learning. Employees enjoy professional growth opportunities, career stability, and the satisfaction of contributing to an organization that changes lives through education. About Excelon Associates and the Client Excelon Associates is a retained and contingency executive search firm founded in 2007, headquartered in Asheville, North Carolina, with offices in Boca Raton and Delray Beach, Florida, and a dedicated higher education recruitment practice that fills admissions, enrollment, academic, and campus leadership roles for colleges and universities. This search is being conducted by Excelon Associates on behalf of a multi-campus post-secondary institution with a campus in DeLand, Florida, and the firm publishes its search fees and engagement terms. Employers building an admissions team can start from Excelon's Director of Admissions sample job description or its Director of Enrollment sample job description. The client is a multi-campus post-secondary institution with campuses across Florida, including DeLand. The client fosters a community devoted to academic excellence, innovation, and human development. Every employee plays a key role in advancing student growth while enhancing their own professional journey, supported by a culture of teamwork, respect, and ongoing learning. Employees enjoy professional growth opportunities, career stability, and the satisfaction of contributing to an organization that changes lives through education. The client's identity is shared with qualified candidates during the recruiting process. Excelon is recruiting the same role at the client's Lakeland campus and an Admissions Assistant Director for the Lakeland practical nursing program, and you can browse all current open roles. Frequently Asked Questions Where is this Admissions Assistant Director role based?The role is based on campus in DeLand, Florida, the county seat of Volusia County, about 35 miles north of Orlando. It is a full-time, on-campus position with extended hours and weekends as needed. What is the salary for the Admissions Assistant Director position in DeLand?The client has not published a salary range for this position. Compensation and the client's full-time benefits are discussed with qualified candidates during the recruiting process. What does an Admissions Assistant Director do?The AAD meets individual new student and re-entry enrollment goals, conducts admissions interviews and follow-up, performs documented call and interview quality observations, delivers coaching based on observation findings and performance data, provides systems guidance to the admissions team, and supports the Associate Director and Director of Admissions on training, rollouts, and compliance. What qualifications are required?An Associate's degree from an accredited institution, a minimum of two years in post-secondary admissions operations, enrollment management, CRM and SIS platforms, and performance reporting, demonstrated success meeting or exceeding enrollment goals as an individual contributor, at least one year supporting admissions performance through coaching, quality oversight, systems support, or reporting, the ability to interpret BI dashboards, and availability for extended hours and weekends. Does the Admissions Assistant Director still enroll students?Yes. The AAD carries assigned individual and programmatic new student and re-entry enrollment goals and is expected to lead by example through strong personal enrollment production while coaching the team. Who does the Admissions Assistant Director report to?The AAD works in close partnership with the Associate Director of Admissions and the Director of Admissions and provides managerial coverage for department leadership as needed. Reporting lines are confirmed with candidates during the process. Who is the employer for this role?The employer is a multi-campus post-secondary institution with a campus in DeLand, Florida. The search is being conducted by Excelon Associates, and all inquiries and applications should be directed to Excelon Associates. The client's identity is shared with qualified candidates during the recruiting process. How do I apply?Apply directly through the live posting using the Apply Now button, or submit your resume and a brief statement of interest to Excelon Associates. All inquiries are held in strict confidence. Is this an equal opportunity search?Yes. Excelon does not discriminate on the basis of race, religion, sex, gender, sexual orientation, national origin, marital or veteran status, disability, age, or any other characteristic protected by law. Apply for the Admissions Assistant Director Role in DeLand This search is being conducted by Excelon Associates on behalf of a multi-campus post-secondary institution with a campus in DeLand, Florida. Submit your resume and a brief statement of interest through the Excelon Associates job board. A recruiter contacts qualified candidates to discuss the role and the institution, and all inquiries are held in strict confidence. Apply Now The client is an equal opportunity employer and values all applications. Excelon does not discriminate on the basis of race, religion, sex, gender, sexual orientation, national origin, marital or veteran status, disability, age, or any other characteristic protected by law. Current Searches More Open Roles View All Open Roles Apply Now