Financial Coordinator

Looking for a career that makes you smile?

We’re seeking a Financial Coordinator to join our growing team.

Responsible for performing various financial, administrative and insurance related activities. Contacts patients regarding past due balances and facilitates payment arrangements. Verifies insurance coverage and clarifies available financial resources for patient care.

How you’ll make us better:

Communicate with patients regarding past due accounts using phone, email, and text messaging

Work with clinic team members to ensure payments are collected

Collect and process payments on past due accounts

Work with patients to make payment arrangements as necessary

Perform general office and administrative duties assisting with the patient process

Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts)

Verify patient eligibility, submit insurance claims, and manage process until claim is funded

May reconcile cash balance and manage Account Receivables and Payables, including making bank deposits

Adjust patient ledgers

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

Skilled in customer service

Skilled in organization and time management

Skilled in problem-solving techniques

Ability to work in a fast-paced, agile, and delivery-focused culture

Prerequisites for success:

High School diploma required

Minimum of 1 (one) year experience in billing, collections, or insurance processing

Basic knowledge of computer and standard office equipment

Basic knowledge of mathematical principals

Basic knowledge of current collection laws preferred

Basic knowledge of insurance administration or processing

Intermediate knowledge of MS Office Applications with proficiency in SharePoint & Excel

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

Competitive salary

Medical, dental, vision and life insurance

Short and long-term disability coverage

401(k) plan

2 weeks paid time off in your first year + paid holidays

Discounts on braces and clear aligners for you and your family members

Why Serenity Orthodontics?

As an affiliate of the nation’s leading Orthodontic Support Organization, Serenity Orthodontics offers world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

Serenity Orthodontics offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.

This is the perfect opportunity to grow with an expanding organization! Apply today!