Deposit Quality Control Specialist

At Vantage Bank, we're driven by a deep commitment to supporting our customers, valuing our employees, embracing diversity, fostering meaningful connections, and providing outstanding service every step of the way.

JOB SUMMARY

The Deposit Quality Control Specialist examines a variety of new account files. They review all types of personal and business accounts to ensure that files comply with all bank policies and regulatory requirements. The Deposit Quality Control Specialist identifies mistakes and flags them with the appropriate “tickler” and supports in reviewing reports and scanning files into the appropriate system. They support process improvement through AI-driven tools, automation, and technology-assisted controls.

ESSENTIAL DUTIES

The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties as assigned.

Ensures all CIP required information, and documentation were obtained by the new accounts representative.

Verifies products, codes, and customer’s information on new and updated files in a timely manner.

Adds or deletes ticklers on system on new accounts files when errors are detected or cleared.

Reviews new DDA & DDA file maintenance reports daily.

Reviews new CD & CD file maintenance reports daily.

Reviews new SDB & SDB file maintenance reports daily.

Scans new account files into Director promptly.

Verifies that all new accounts files were scanned into Director.

Performs audits of new accounts reviewed and file maintenance.

Routinely performs maintenance on accounts.

Responds to employee inquiries regarding account ticklers.

Prepares and mails CD Interest checks to customers

Review of various reports for proper maintenance and compliance.

Prepares and mails Truth-In-Savings Disclosures as needed on product changes and upon CD maturities on terms 12 months or greater.

Assists with IOLTA interest reporting.

Provides phone and email support to internal customers.

Supports process improvements using AI-driven tools, automation, and technology-assisted controls.

Other duties as assigned.

QUALIFICATIONS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities and organizational limitations may result in some deviation from these guidelines.

High School diploma, general education degree (GED), or equivalent required; Bachelor’s degree or some college a plus.

1 year of prior banking experience required.

Excellent verbal, written, presentation and interpersonal communication skills.

Proficient computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills.

Able to adapt to constant change and periods of fast-paced situations while sticking to and meeting deadlines.

Excellent time management and organizational solving skills with the ability to multi-task.

Ability to work independently with minimal supervision while performing assigned duties.

Ability to be flexible and adjust to changing schedules.

Ability to effectively communicate with people at all levels.

Ability to always maintain a high degree of ethical standards and complete confidentiality.

COMMUNITY IMPACT

Community involvement is part of who we are. Our culture is built on teamwork, purpose, and service. We value volunteerism and create opportunities for employees to connect, give back, and make a positive difference in our communities. As part of the Vantage Bank team, all associates should embrace our community involvement and culture to ensure we are making an impact.

BANK SECRECY ACT (BSA)

All employees of Vantage Bank, herein referenced to as the “Bank”, must comply with the terms of the BSA Policy upon acceptance of this position. The primary responsibility for enforcement of this policy and its operating procedures rests with the BSA/AML/OFAC Officer. However, it is the responsibility of each employee to take the required BSA training modules and become familiar with and adhere to the Bank Secrecy Act, Anti Money Laundering and Office of Foreign Asset Control Policy.

EOE/M/F/D/V