Senior Product Designer

Senior Product Designer | Location: NYC preferred (Hybrid 3 days/week in FiDi Office)

Type: Full-time

Reports to: Head of Product

Team: Product

About Supercircle

Supercircle is the AI-powered operating system for recovering value from billions of unsold and post-sale products across global retail. Brands lose $170B a year to returned, damaged, and excess inventory, and 60% of products and clothing are burned or landfilled within a year of manufacture date. We are unlocking waste as a value generator rather than a cost center, building a new reverse logistics economy for the world’s leading brands.

Our AI-powered platform is already the de facto partner for the enterprise market trusted by 100+ brands including J.Crew, VF Corp, GUESS, Reformation, FIGS and Parachute, and has already orchestrated the diversion of 12M+ products from t-shirts to basketballs from landfill while returning $50M+ to our partners' P&Ls.

Supercircle is a leading venture backed company in NYC that has raised $40M+ to date from top VCs, including a $24M Series A led by Foundry in 2025 and continuing to grow even faster as we move towards our next round.

Led by multi-time co-founders in tech, retail, fashion, and supply chain, Supercircle’s stacked team includes one of the former founders at Gilt Groupe and operators from companies including Flexport, eBay, Equinox, Gap, The RealReal, Afterpay, Meta and Google.

We are building the rails for an industry that has, until now, run on spreadsheets and pallets — and we're just getting started on the $170B+ in unmanaged inventory and unrecovered value sitting on brands' balance sheets.

About the Role

We’re hiring a Senior Product Designer to own the end-to-end consumer experience for Supercircle’s trade-in platform.

We are looking for a designer who owns outcomes, not just pixels. Someone who thrives in an environment where they’re empowered to use data and taste to craft what should be built, and partners closely with product and engineering to ship.

You'll be the first dedicated consumer product designer at Supercircle: the design process, design system, and research practice are yours to co-build from scratch in close partnership with the Head of Product. You will own the experience of the entire consumer journey across our platform, both digital and in-store, and your work will shape how millions of consumers responsibly dispose of used clothing and redeem rewards across the world class brands we power. You will set the bar for craft, interaction design, and consumer experience across the company.

Responsibilities:

You will lead the design and product experience for Supercircle’s consumer-facing platform including:

Consumer signup and onboarding flows

Trade-in flows including item selection, shipping, and in-store drop off

Credit and reward redemption experience

Lifecycle touchpoints including transactional emails and notifications

The design system and component library powering multi-brand programs

Your work will directly influence key metrics like signup-to-ship conversion and reward redemption, where small design improvements can drive outsized impact.

How You Work:

You are a builder who designs from evidence, not assumptions. Qualitative and quantitative data shape your decisions. When you see a problem, your instinct is to prototype a solution and test it, not schedule a meeting about it.

You love to run your own research. Without a dedicated research team, you are comfortable leading structured user interviews, usability tests, and discovery sessions yourself.

You're comfortable starting explorations using AI tools and you know what AI-generated output to trust and what to override. This isn't a novelty for you, it's become foundational to how you think and work everyday turning ideas into polished interactive concepts quickly.

You are deeply consumer-obsessed. You look at flows and immediately see where friction exists and how to remove it.

You are comfortable working with small teams and incomplete information. A blank canvas excites you more than a fully defined roadmap.

What You Bring

5+ years designing consumer digital products end-to-end

Experience shipping real products from research through production design

Strong visual and interaction design craft with a portfolio that shows shipped work and the metrics it moved

Experience working at smaller companies where you owned major product areas with limited resources

Bonus experience includes

Consumer growth design and conversion optimization

Marketplace or B2B2C products serving both enterprises and consumers

Large scale commerce, loyalty, or rewards programs

Why Supercircle

We're the de facto technology and supply chain infrastructure for the post-sale economy. 100+ brands run on our physical AI network to route returns, excess, and trade-ins to their highest-value outcome, and we've already returned $50M+ to their P&Ls. As part of our team, you'll have the rare chance to be a market maker in a category where market, AI, and policy tailwinds are converging at once. If you're ready to define an industry and build with us, let's talk.

Apply now and help us reshape the future of fashion and circular commerce.

Email resume and portfolio to ashley@supercircle.world and include the position you are applying in the subject line of your email.

COMMITMENT TO DIVERSITY:

Supercircle is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone is welcome, is celebrated for being themselves, and can succeed together.

Supercircle is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex, age, disability, gender identity, sexual orientation, military service, caregiver status, credit history, immigration status, or any other status protected under applicable law.