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Customer Success Manager

Nelnet

Listing collected from Nelnet's career site. NextChapter is independent of Nelnet.

Nebraska · $75k–$80k a year · Posted October 29, 2026

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Pay compared with the market

This listing pays about $77,500 a year. Across 129 open customer success manager listings that state pay, the middle half runs $95,000 to $138,000 and the median is $122,500. That is 37% below the median, below the middle half of those listings.

Listed pay is what employers advertise, not what people are paid.

Customer Success Manager salaries by state · Check your own pay

How AI is used in this kind of work

AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

...with the industry standards for compliance and information security issues to provide our customers with world class information security & compliance services.The Customer Success Manager (CSM) is responsible for owning the client lifecycle and ensuring clients achieve...