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Coordinator, Operations & Outreach

Western Kentucky University

Bowling Green, KY · Posted November 4, 2026

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  • Onboarding
  • CRM

About the job

The Coordinator provides support in the efficient functioning of our School by overseeing and implementing strategic initiatives aimed at enhancing student success. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively.

Duties:

Coordinate and ensure the efficient execution of school recruiting, retention, outreach, and student success events and initiatives in conjunction with School Leadership (e.g., tours, camps, campus visits, high school visits, convention exhibitions, awards ceremony, arrangements for visiting scholars)

Manage the SMC website and social media accounts in concert with student workers

Act as School liaison with Enrollment Marketing & CRM Solutions

Manage student workers to include hiring, onboarding, scheduling, approving time sheets and overseeing their work

Assisting School leadership in coordinating the work of SMC Student Ambassadors

Create and organize consistent promotional materials for the School in conjunction with School Leadership

Prepare SMC course scheduling in banner

Oversee faculty load and compensation process to ensure timely and accurate payment to all full-time and part-time faculty.

Support Graduate Assistantships by completing graduate forms, including creating and submitting EPAFs, managing onboarding, and coordinating with budget coordinators to ensure budget accuracy.

Provide administrative support to School Director and Assistant Director and complete special projects as needed.

Communicate clearly and professionally both internally and externally as a representative of the School

Attend School events as necessary

Cross-train duties to provide School and college support when necessary

Other duties as assigned

Job Requirements:

Bachelor's degree, plus two years related administrative experience.

Additional Information:

Hourly Rate: $19.49

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, may contact the Office of Institutional Equity at 270-745-5121 for assistance. To report concerns related to WKU's Discrimination and Harassment Policy, No. 0.2040 and/or WKU's Sex and Gender-Based Discrimination, Harassment, and Retaliation Policy, No. 0.2070, please complete the Discrimination, Harassment, and Retaliation Reporting Form . Additional information regarding Title IX, including contact information for the Title IX Coordinator and reporting options, is available on WKU's Title IX website .

Information concerning educational programs offered by WKU are provided at: https://www.wku.edu/academics/

For information related to job postings, application status, or the hiring process, please email employment@wku.edu .