Business Systems Analyst

Job Title: Business Systems Analyst (BSA)

Location: Las Vegas, NV

Rate: $ 60/hr – $70/hr

We are partnering with an organization seeking an experienced Business Systems Analyst to help bridge the gap between business needs and technology solutions. This role will focus on evaluating business processes, gathering requirements, supporting software applications, and ensuring technology initiatives align with operational goals.

The ideal candidate is a strong communicator and problem-solver who enjoys working across technical and business teams. You’ll play an important role in application development, system enhancements, testing, and ongoing support while also leading training initiatives for diverse groups. We’re looking for someone with a strong background in business analysis, excellent presentation skills, and the ability to work effectively in both Agile and Waterfall environments.

Your role:

Business Analysis & Requirements Gathering

Partner with business stakeholders, product owners, and end users to identify operational needs and system requirements

Gather, analyze, and document business processes, functional requirements, and technical specifications

Translate business objectives into clear, actionable requirements for development and IT teams

Evaluate existing workflows and recommend improvements to increase efficiency and effectiveness

Maintain accurate documentation throughout the project lifecycle

Application Development & Systems Support

Collaborate with technical teams on the planning, design, and implementation of new applications and system enhancements

Support existing business applications by identifying issues, troubleshooting problems, and coordinating resolutions

Work with IT teams to ensure applications meet operational requirements and business objectives

Identify opportunities to improve system functionality, performance, and user experience

Provide technical guidance and share application knowledge with IT support teams

Testing & Quality Assurance

Develop and execute testing plans to validate new applications, enhancements, and system changes

Coordinate user acceptance testing (UAT), functional testing, and other quality assurance activities

Document testing results, identify defects, and work with development teams to resolve issues

Ensure system updates meet defined business requirements before implementation

Project Coordination & Stakeholder Communication

Work closely with project teams, IT personnel, business leaders, and external vendors to support successful project delivery

Facilitate meetings to review requirements, discuss project progress, and address outstanding issues

Support project planning, prioritization, risk management, and change management activities

Communicate project updates, challenges, and recommendations to technical and non-technical stakeholders

Help ensure project deliverables align with established timelines and business expectations

Training & Documentation

Develop and deliver instructor-led training sessions for large groups of employees and stakeholders

Create user guides, training materials, and application documentation

Lead both in-person and virtual training sessions for audiences with varying levels of technical experience

Present complex system functionality and business processes in a clear, engaging, and understandable manner

Support end users during system implementations and provide ongoing application guidance

Maintain organized documentation of system processes, changes, and procedures

What you’ve got:

Bachelor’s degree in Information Technology, Business, Computer Science, or equivalent professional experience

5+ years of experience as a Business Systems Analyst with demonstrated experience delivering instructor-led training

Strong working knowledge of both Agile/Scrum and Waterfall methodologies, with the ability to operate effectively in either environment

Confidence and experience presenting, facilitating discussions, and delivering application training to large groups

Must be local to the Las Vegas, NV area with a stable and consistent employment history

Strong experience gathering requirements, documenting business processes, and developing functional specifications

Experience facilitating stakeholder meetings, requirements workshops, and application training sessions

Hands-on experience with user acceptance testing, functional testing, and software quality assurance

Working knowledge of application development, databases, infrastructure, and system design

Strong analytical and critical-thinking skills with the ability to evaluate complex business challenges

Excellent written and verbal communication skills, including the ability to present information to diverse audiences

Strong organizational skills with the ability to manage multiple projects and competing priorities

Ability to work independently while collaborating effectively with cross-functional teams

Preferred:

Experience supporting enterprise business applications and system implementations

Familiarity with Agile project management tools and requirements tracking platforms

Experience coordinating software integrations, application upgrades, and process improvement initiatives

Background working with development teams, external vendors, and business stakeholders

Experience developing and delivering structured training programs for large audiences

Strong understanding of change management, risk assessment, and project delivery best practices

To explore more technology career opportunities, visit www.phoenixstaff.com .