Copy Center Manager

Job Description The Office of the District Attorney, Bronx County (“BXDA”) is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By “Pursuing Justice with Integrity,” the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while recognizing when punitive measures do not adequately advance justice. By recognizing these significant distinctions and acting accordingly, BXDA has established a standard of excellence in the representation of the Bronx community at large, which continues to grow stronger every day. In furtherance of this mission, the BXDA seeks experienced and enthusiastic Copy Center Manager to handle the day-to-day operations, including copying, printing, binding, scanning, and other requests from the office to help maintain daily operations and ensure that requests from the office are completed in a timely manner. JOB RESPONSIBILITIES: Specific duties will include, but are not limited to the following: • Manage the day-to-day operations of the Copy Center and ensure timely completion of work requests. • Supervise, train, schedule, and assign work to Copy Center staff. • Prioritize projects based on deadlines, workload, and organizational needs. • Operate and oversee the use of high-volume copiers, printers, scanners, binding equipment, cutting equipment, plotters, and other production equipment. • Monitor equipment performance and coordinate service and repairs with vendors and service providers. • Maintain adequate inventory of paper, toner, binding supplies, and other Copy Center materials. • Track supply usage and assist with ordering and maintaining appropriate inventory levels. • Review incoming work requests for completeness and determine appropriate production methods. • Ensure documents are produced according to requested specifications, including quantity, paper type, color, finishing, binding, and delivery requirements. • Coordinate large or time-sensitive printing projects and establish production schedules. • Maintain records of work completed, supply usage, equipment issues, and other operational activities. • Ensure proper handling and confidentiality of sensitive and confidential documents. • Coordinate the delivery and distribution of completed projects throughout the organization. • Identify opportunities to improve workflow, reduce delays, and increase efficiency. • Communicate with supervisors, employees, vendors, and other departments regarding Copy Center services and project requirements. • Ensure staff follow established procedures for equipment operation, workplace safety, and document handling. • Troubleshoot routine equipment and production issues and escalate problems when necessary. • Assist with budgeting, purchasing, vendor coordination, and planning for Copy Center equipment and supplies. • Perform other related duties as assigned. PREFERRED SKILLS: • Experience managing or supervising a copy center, print shop, mailroom, production operation, or similar work environment. • Experience operating high-volume printing and copying equipment. • Strong organizational and time-management skills. • Ability to prioritize multiple projects and meet deadlines. • Ability to supervise, train, and work effectively with staff. • Strong customer service and communication skills. • Ability to maintain accurate records and monitor inventory. • Knowledge of document production, finishing, binding, scanning, and related processes. • Ability to work independently and make sound operational decisions. • Proficiency with Microsoft Office and basic computer applications. Must be comfortable working with sensitive or graphic photographs and materials as part of the job. The City of New York offers a comprehensive benefits package including health insurance for the employee and his/her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account.