Senior Customer Risk & Escalation Manager
100 Salesforce
Atlanta, GA · Posted November 3, 2026
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Where Atlanta, GA ranks
Where Atlanta, GA placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for education jobs491 openings · of 47
- #1Cities with the most jobs that do not need a four-year degree in the Southeast528 jobs · of 72
- #1Best cities for software and engineering jobs in the Southeast973 openings · of 65
- #2Best all-round cities for remote workers in the Southeast87 / 100 · of 33
- #3Best cities for finance jobs641 openings · of 78
- #3Best cities for clinical jobs152 openings · of 22
How AI is used in this kind of work
AI use among managers, all other is little observed so far. Measured exposure for managers, all other: 7% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Skills this job asks for
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About the job
...Salesforce is seeking a Customer Risk Manager to own a portfolio of enterprise accounts, resolve complex issues, and coordinate cross-functional teams. You will act as the escalation owner, provide strategic guidance, and help prevent churn through proactive risk mitigation...