Customer Success Manager I
Imprivata
Waltham, MA · $73k–$84k a year · Posted October 20, 2026
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Where Waltham, MA ranks
Where Waltham, MA placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for life sciences and biotech pay after cost of living$221k · of 10
- #2Best cities for software and engineering jobs in New England184 openings · of 24
- #2Best all-round cities for new graduates in New England59 / 100 · of 11
- #2Best all-round cities for mid-career professionals in New England67 / 100 · of 11
- #2Best all-round cities for remote workers in New England80 / 100 · of 11
- #2Best all-round cities for AI careers in New England80 / 100 · of 11
Rankings about customer success jobs
- Best cities for customer success jobs #1 New York (367 openings)
- Employers with the most customer success jobs #1 Gallagher (167 roles)
Customer Success jobs · Top Customer Success employers · All rankings
How AI is used in this kind of work
AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work s