Principal AI Solutions Architect, Customer Success
Genesys
South Carolina · $134k–$236k a year · Posted November 5, 2026
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How AI is used in this kind of work
Among computer occupations, all other, AI is already used for a large share of the tasks. Measured exposure for computer occupations, all other: 31% (high).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
...Be the one building AI- powered experiences where they matter most. At Genesys, we help organizations... ...About this Role Genesys is seeking a Principal AI Solutions Architect, Customer Success to lead the next generation of AI-powered customer experience transformation....