Head of Business Operations
Axion
New York, NY · $225k–$300k a year · Posted October 28, 2026
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Where New York, NY ranks
Where New York, NY placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for operations jobs1,429 openings · of 100
- #1Best cities for sales jobs2,774 openings · of 78
- #1Best cities for finance jobs1,932 openings · of 78
- #1Best cities for data and analytics jobs1,713 openings · of 58
- #1Best cities for HR jobs994 openings · of 30
- #1Best cities for marketing jobs1,754 openings · of 31
Rankings about operations jobs
- Best cities for operations jobs #1 New York (1,429 openings)
- Best cities for operations pay after cost of living #1 Reston ($177k)
- Most requested AI skills in operations jobs #1 AI tools in daily work (2.5%)
- AI tools named most often in operations jobs #1 Claude (0.28%)
- Employers with the most operations jobs #1 Amazon (1,480 roles)
How AI is used in this kind of work
Among general and operations managers, AI is already used for some of the tasks. Measured exposure for general and operations managers: 14% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Skills this job asks for
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About the job
HEAD OF BUSINESS OPERATIONS
ABOUT AXION
Axion builds AI that helps the world's leading manufacturers in automotive, aerospace, medical devices, and industrial equipment detect, investigate, and resolve product quality and safety issues before they escalate. Our platform turns fragmented field, warranty, and manufacturing data into engineering intelligence that prevents failures and reduces warranty spend.
We're about 100 people and growing fast, backed by roughly $75M from investors including Bessemer Venture Partners, Salesforce Ventures, and strategic investors Schneider Electric, Boeing, and Raytheon.
THE ROLE
As we approach Series C, the way we plan and operate needs to scale with us. Today that work is spread across the exec team. We're hiring someone to own Axion's coordination engine: how the company sets goals, measures progress, and stays aligned.
This is our first BizOps hire. You'll report to the CEO and work closely with the Head of Finance/Ops and the exec team. It's a build-and-run role: you'll stand up the function while it's already carrying live planning cycles.
WHAT YOU'LL OWN
- Lead the company through annual strategic planning, translating the CEO’s strategy to quarterly goals for each department
- Orchestrate company-wide annual and quarterly planning, and re-plan when the business shifts
- Own the operating cadence: monthly and quarterly business reviews, the annual review, and company town halls
- Make sure every team has clear metrics, initiatives, and owners, including functions without a revenue number
- Partner with Engineering and Product to define metrics that don't have standard definitions, and build the systems and dashboards to track them
- Surface what's off track early, with a clear read on why
- Find gaps in the plan and lead cross-functional special projects to close them
- Partner with the CEO and Head of Finance & Operations on board reporting
- You’ll also think about what BizOps looks like in the age of AI & agents
NOTE: CANDIDATES WITH REVOPS EXPERIENCE CAN ALSO OVERSEE REVOPS, BUT IF THE CANDIDATE DOES NOT HAVE REVOPS EXPERIENCE THEY WILL START WITH JUST BIZOPS
ROOM TO GROW
This role can expand into other dimensions as the company scales, such as RevOps, Strategy, or other departments.
The challenges you’ll solve
- In the agentic era, we have to adapt. As new frontier model capabilities come out, we’ll need a way to be dynamic and adapt plans to new fact sets
- Leaders are busy. Planning and management compete with everything else on their plate, and you'll need to get their time anyway.
- Cadence takes discipline. Regular reviews only work if they actually happen, every time, even when people want to skip them.
- Consistency beats novelty. The value comes from tracking the same metrics the same way over time, not reinventing the dashboard each quarter.
WHAT WE'RE LOOKING FOR
- 5 to 8+ years in BizOps, strategy and operations, or Chief of Staff roles, ideally at a high-growth B2B company
- You've built a planning and review cadence from scratch, not inherited one
- You're strongly analytical (SQL, spreadsheets, BI tools) and ask "can AI do this?" before adding process or headcount
- You write clearly and can turn messy inputs into board-ready material
NICE TO HAVE
- RevOps or Sales Ops experience
- Series B/C experience. You've been at a company as it scaled through those stages.
- Domain background. Enterprise SaaS, industrial, or technical B2B.