Staff Site Reliability Engineer

Who We Are

Arcadia is the AI-powered energy intelligence platform for businesses. We replace fragmented tools and manual workflows with one platform to pay utility bills, buy energy, and advance sustainability — across every location, at enterprise scale.

Trusted by Fortune 2000 companies, Arcadia combines unified data, AI-powered analytics, and expert advisory to help enterprise teams save money, mitigate risk, and cut carbon .

We deliver this through three comprehensive solutions:

Utility Bill Management: Automating the entire utility bill lifecycle — from data capture and validation to payment processing and auditing.

Energy Procurement Advisory : Bringing together comprehensive data, AI-powered analytics, market expertise, and a strong partner network to make sophisticated procurement options accessible to all. .

Sustainability Reporting — Verified emissions data with seamless integration into leading sustainability platforms.

Tackling the world's most complex energy challenges requires diverse thinking. We're building teams of people from different backgrounds, industries, and disciplines — united by a belief that energy management should be simple, intelligent, and a genuine driver of business value.

We’re looking for a Staff Site Reliability Engineer to anchor our growing SRE/Platform Engineering team. This is a senior technical position, not people management: you lead through execution, mentorship, and architectural ownership.

You’ll independently own SRE projects from problem statement to production, make sound architectural decisions under ambiguity, and raise the bar for the engineers around you. Teammates will look to you for design reviews, debugging escalations, and “how should we approach this?” conversations. You’ll work autonomously while partnering closely with SRE leadership on roadmap, incident response, and platform strategy.

You don’t wait for direction. You spot reliability gaps, propose solutions, build consensus, and ship.

Our environment

Our infrastructure is hybrid, spanning AWS, Azure, and on-prem, managed with Terraform and deployed through modern CI/CD practices.

What you'll do:

Own and deliver SRE projects end-to-end, from scoping and design through implementation, rollout, and documentation

Serve as a technical anchor for the SRE team: run design reviews, pair on complex debugging, and mentor engineers to work through ambiguity independently

Design and operate infrastructure across AWS, Azure, and on-prem environments, making sound tradeoffs between speed, reliability, and cost

Build and maintain infrastructure as code (Terraform and similar) with reusable, well-reviewed modules across multiple environments

Lead operations/solutions that may span across cloud and on-prem, including upgrades, capacity planning, networking, and scaling, and turn them into repeatable runbooks and automation

Evolve CI/CD pipelines to reduce manual steps and improve rollback safety

Drive observability improvements so engineering teams can monitor effectively with meaningful dashboards, SLOs, and low-noise alerting

Identify and execute FinOps initiatives across cloud platforms, backed by data

Contribute to database reliability for MySQL, PostgreSQL & MSSQL; including backups, performance, replication, and failover testing

Strengthen security posture through least-privilege access, secrets management, monitoring, and audit readiness across hybrid environments

Troubleshoot complex production issues spanning networking, cloud, compute, on-prem, Kubernetes, and databases, then convert the fix into a runbook or automation

Write documentation the team actually needs: architecture decision records, runbooks, and post-incident action items that get closed

Partner with SRE leadership and engineering teams on incident reviews, migration planning, and platform strategy

Participate in on-call and drive post-incident analysis focused on systemic fixes over individual blame

What will help you succeed:

Must-haves:

6+ years in SRE, DevOps, or Cloud Engineering, with a clear progression from task execution to independent project ownership

Hands-on expertise in AWS, Azure, and on-prem infrastructure; able to architect resilient hybrid solutions and explain the tradeoffs

Strong Terraform skills, including multi-environment state management and reviewing others’ IaC

CI/CD design and ownership with a track record of improving deployment reliability

Observability experience, including defining strategies to reduce alert noise.

Strong written and verbal communication; you will present proposals, write documentation others can follow, and work across teams daily

Automation-first mindset with a record of reducing operational toil

Incident management experience, including post-incident reviews that fix the system, not just the symptom

Ability to operate autonomously: propose an approach, pressure-test it with peers, and execute

Nice-to-haves:

FinOps experience across multiple cloud providers

Kubernetes

Mentorship ability, formal or informal (we will ask about this in interviews)

Secrets management experience (e.g., Vault)

Event-driven architecture experience

Exposure to AI-enabled tooling and workflow automation

Experience with data warehouses such as Snowflake

Relevant certifications (AWS, Azure, CNCF, HashiCorp)

Experience in a company that has grown through acquisitions, consolidating disparate infrastructure environments

Benefits

Competitive compensation based on market standards

We are working with a remote first policy

Flexible Leave Policy

Locations in DC, Boston and Spokane, WA

We provide comprehensive coverage including accident policy and life insurance.

Medical Insurance

Flexible Benefit Plan

Annual performance cycle

A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency

Celebrating Diversity and Inclusion

Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic informat