Government Programs Coordinator

HealthPartners is hiring a Government Programs Coordinator. This position, in partnership with Health Plan Operations, supports Government Programs by coordinating key operational activities, regulatory requirements, and cross-functional initiatives. The role collaborates with internal business areas, external partners, and regulatory agencies to support efficient program operations, including activities such as medical record retrieval, audit support, regulatory reporting, and operational process coordination. The position maintains operational workflows, facilitates reporting and documentation, and builds collaborative partnerships to support compliance, product performance, and operational success.

MINIMUM QUALIFICATIONS:

Education, Experience or Equivalent Combination:

Bachelor’s degree in healthcare or related field, or equivalent combination of education and relevant work experience.

Minimum of two years’ experience in a healthcare or highly regulated environment.

Minimum of two years’ experience coordinating projects, operational processes, or cross-functional initiatives, including planning, execution, tracking, communications, and status reporting.

Licensure/ Registration/ Certification:

No minimum requirement

Knowledge, Skills, and Abilities:

Working knowledge of Medicare, Medicaid, and Commercial healthcare programs.

Demonstrated skills in collaborating effectively with team members and communicating clearly through oral, written, and interpersonal channels.

Proficiency with Microsoft Outlook, Teams, OneNote, Word, Excel, PowerPoint, Visio, and SharePoint.

Strong organizational skills, with the ability to prioritize and manage multiple assignments simultaneously.

Ability to adapt to changing priorities and work effectively in ambiguous situations.

Ability to work independently and collaboratively within a team environment, demonstrating follow-through, attention to detail and problem-solving skills.

PREFERRED QUALIFICATIONS:

Education, Experience or Equivalent Combination:

No additional requirement.

Licensure/ Registration/ Certification:

No additional requirement.

Knowledge, Skills, and Abilities:

Knowledge of risk adjustment documentation requirements and experience supporting medical record retrieval activities.

Experience with invoice tracking and processing.

Familiar with and skilled in navigating internal escalation paths to remove roadblocks.

Experience working with healthcare vendor partners.

ESSENTIAL DUTIES:

(60%) – Responsible for the day-to-day coordination of key operational activities and projects, including regulatory reporting, audits, medical record retrieval, vendor activities, and other Government Programs initiatives. Identify and resolve operational issues pertaining to assigned programs and projects.

(30%) – Execute and maintain processes used for coordinating, tracking, and documenting regulatory, product, and operational activities. Develop and update policies, procedures, work instructions, and related documentation.

(5%) – Serve as a primary point of contact for assigned business areas, coordinating with internal departments and external partners as needed.

(2.5%) – Review operational processes and documentation to identify opportunities for improvement and support implementation of process enhancements.

(2.5%) – Provide consistent and timely updates to leadership on assigned projects, including identified barriers, issues and concerns.

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.