Systems Engineer

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At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You’ll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.

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Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.

The job details are as follows: As a Systems Engineer, you will be responsible for Unix/Linux operating system configuration and management, as well as physical server hardware configuration and maintenance. Within your area of specialization, you will work with increasing independence and collaborate with senior team members on larger-scale initiatives supporting the storage team and broader infrastructure environment.

Responsibilities

Provide operational support for Unix/Linux systems across multiple business units.

Collaborate with cross-functional teams to address daily support requests and ensure the availability, reliability, and performance of all Unix/Linux systems.

Support, maintain, analyze, and resolve issues within Unix/Linux environments.

Assist Unix/Linux administrators with day-to-day system resource requests, including provisioning new systems, managing system-level access, installing and updating packages, and configuring storage.

Participate in load, capacity, and performance analysis and testing activities.

Contribute to unit, system, and acceptance testing by assisting with test design, preparing test data, executing test cases, and evaluating results.

Apply AI-driven automation and predictive analytics to monitor system health, proactively identify potential failures, and accelerate root-cause analysis for complex server and application issues.

Document procedures, configurations, and operational knowledge to support team effectiveness.

Develop custom internal tools, API integrations, and automation layers using Python to extend and bridge gaps in existing DevOps and monitoring platforms

Qualifications

Bachelor’s degree in computer engineering or a related discipline, and/or 2–4 years of relevant professional experience.

Hands-on experience supporting Unix/Linux operating systems.

Demonstrated ability to troubleshoot and resolve system-level issues.

Working knowledge of server virtualization technologies.

Understanding of Python and scripting language to develop automation through API integration.

Strong collaboration skills with the ability to work effectively in a team environment.

A proactive interest in integrating AI tools and AIOps methodologies to enhance system observability, streamline administrative tasks, and improve overall infrastructure resilience.