Program Manager - Aquatics

Lubbock, Texas, Designs, implements and manages an assigned program. Typical duties can include but are not limited to: Identify funding opportunities, conduct program assessments, prepare program reports, oversee and manage program marketing and communications, manage program databases, supervise program staff, plan research activities, coordinate program events, participate in strategic planning, manage program files, establish program standards and objectives, direct logistical activities to promote the success of programs, develop and implement project timelines and ensures deadlines are met, oversee program budget, ensure goals and objectives of grants are met, assists in proposal writing, comply and analyze program statistics. Major/Essential Functions Staff Leadership, Development & Compliance

Lead, recruit, hire, onboard, schedule, and coach a ~65-member student aquatic safety team across seasonal demand. Exercise independent judgment in staffing decisions, promotions, corrective actions, and performance management. Establish and monitor staff performance metrics (scan coverage, incident trends, in-service completion, certification status). Conduct evaluations, document performance actions, and ensure accountability. Design and lead monthly in-service training aligned with ARC standards and Texas Health & Safety Code. Maintain training records, certification matrices, skills assessments, EAP drills, and post-incident action plans. Certification Requirement: ARC Lifeguard Instructor Trainer within 90 days.

Program Management

Oversee delivery of ARC Lifeguarding and First Aid/CPR/AED courses for internal staff and community participants. Staff, develop, and schedule instructors based on demand; support instructor growth and succession pipelines. Publish course calendars and manage enrollment, rosters, skills records, and documentation per ARC QA. Track pass rates, readiness timelines, staff-conversion rates, and no-show percentages to drive improvements. Ensure full compliance with ARC standards, state requirements, and university risk guidelines. Certification Requirement: AFO-NRPA or CPO-PHTA within 90 days.

Aquatic Facility Operations & Risk Readiness

Direct daily aquatic operations, including opening/closing, safety rounds, capacity control, and inspection readiness. Operate and maintain pump, filtration, heating, and chemical delivery systems; oversee PMs, media changes, and backwashing. Train and supervise staff in safe chemical handling, SDS compliance, containment, and eyewash protocols. Certification Requirement: Respirator Fit Test with TTU Environmental Health & Safety within 90 days. Scheduling, Administration & Analytics Manage staff scheduling, timekeeping, and payroll approval with accuracy and variance reconciliation. Adjust staffing levels based on events, utilization patterns, and operational priorities. Maintain certification tracking, incident reporting, and facility usage analytics. Analyze data, prepare written reports, and recommend improvements tied to trends and risk outcomes.

Outreach, Recruitment & Partnerships

Build lifeguard and instructor talent pipelines through schools, community groups, and digital recruiting outreach. Support drowning-prevention education and community safety initiatives. Manage vendor relationships for uniforms, rescue gear, first-aid supplies, and PPE to maintain service standards. Coordinate aquatic special events and oversee staff execution of lane and space scheduling.

Required Qualifications Bachelor's degree and four years of experience developing or managing programs or projects. Additional job related experience may be substituted for the required education on a year-for-year basis.

Preferred Qualifications

Current American Red Cross Lifeguarding certification Current American Red Cross Lifeguard Instruction certification At least 2 years of aquatic-related work history as a lifeguard, head guard, pool manager, or similar position

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.