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Senior Operations Pharmacy Specialist - Ambulatory Operation

Yale New Haven Health

NEW HAVEN, CT · Posted October 21, 2026

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About the job

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

As members of a High Reliability Organization (HRO), every employee should practice CHAMP behavior and strive to make patient safety a top priority. Clinical Pharmacy Operation Specialist supports the vision, m1ss1on, and goals of YNHH and the Department of Pharmacy while demonstrating proficiency in overseeing the day to day operation, ensuring safe, efficacious and timely drug therapy. Act as a liaison between Pharmacy and other YNHH Departments on issues of medication distribution, medication safety and clinical initiatives. Clinical Pharmacy Operation Specialist must have met all general requirements of Clinical Pharmacist and Clinical Pharmacist 2 positions in addition to specific pharmacy practice, drug information, educational/scholarly, and leadership requirements.

EEO/AA/Disability/Veteran

Responsibilities

1. Assist pharmacy management team in coordinating the day to day activities ensuring an efficient and safe workflow through the enforcement of both departmentaland organizational policies and procedures.

2. Demonstrate a thorough understanding of the medication distribution model and its supporting technologies and pharmacy systems. Oversee the operational effectiveness of such technologies and systems and escalate issues/concerns via the appropriate channels in a timely manner.

3. Regulatory and Safety Quality Compliance

3.1 Performs regulatory/compliance audits in the Pharmacy areas where medications are stored, prepared or administered to identify practices that deviate from existing policies or standards. Assists in the implementation of process improvement initiatives and action plans to address practice gaps and foster a culture of safety.

4. Assist in the oversight of controlled substances as it pertains to procurement, storage and distribution throughout the organization. Contribute to the ongoing monitoring of medication utilization ensuring the appropriate disposition of all controlled substances

5. Participates in the orientation and training of professional and technical staff

6. Drug Therapy Management

6.1 In a timely fashion, reviews and verifies all medication orders to ensure safe, accurate, cost effective drug use

7. Interpretation of Clinical & Pharmacokinetic Lab Data

7.1 Demonstrates knowledge of pharmacokinetic and pharmacodynamic principles and applies to recommend changes in medication regimens.

8. Medication-related issue identification and resolution

8.1 Consistently documents Medication Use Variances

9. Drug Information

9.1 Provides drug information to physicians, nurses, and other health care professionals.

10. Communication and Service Requirements

10.1 Understands role as integral member of the health care team.

11. Education/Scholarly Activities

11.1 Performs patient counseling

12. Leadership

12.1 Consistently attends department meetings

Qualifications

EDUCATION

Graduation from an accredited College of Pharmacy with a B.S., M.S., or Pharm.D. degree.

EXPERIENCE

Completion of an ASHP accredited PGY1 pharmacy residency and PGY2 pharmacy residency OR equivalent experience is preferred but not required. Each residency is equivalent to 2 years of post-graduate experience.

LICENSURE

Active Connecticut Pharmacist License. Board of Pharmacy Specialties Certification is preferred, but not required.

SPECIAL SKILLS

This individual should demonstrate in-depth knowledge of pharmacology and therapeutics, and understand pharmacy systems of drug distribution and formulary management. Experience in change management, and managing people is highly desirable. Experience in drug utilization review and data analysis is highly desirable . Excellent written and verbal presentation skills are required.

YNHHS Requisition ID

195418

1. Assist pharmacy management team in coordinating the day to day activities ensuring an efficient and safe workflow through the enforcement of both departmentaland organizational policies and procedures.

2. Demonstrate a thorough understanding of the medication distribution model and its supporting technologies and pharmacy systems. Oversee the operational effectiveness of such technologies and systems and escalate issues/concerns via the appropriate channels in a timely manner.

3. Regulatory and Safety Quality Compliance

3.1 Performs regulatory/compliance audits in the Pharmacy areas where medications are stored, prepared or administered to identify practices that deviate from existing policies or standards. Assists in the implementation of process improvement initiatives and action plans to address practice gaps and foster a culture of safety.

4. Assist in the oversight of controlled substances as it pertains to procurement, storage and distribution throughout the organization. Contribute to the ongoing monitoring of medication utilization ensuring the appropriate disposition of all controlled substances

5. Participates in the orientation and training of professional and technical staff

6. Drug Therapy Management

6.1 In a timely fashion, reviews and verifies all medication orders to ensure safe, accurate, cost effective drug use

7. Interpretation of Clinical & Pharmacokinetic Lab Data

7.1 Demonstrates knowledge of pharmacokinetic and pharmacodynamic principles and applies to recommend changes in medication regimens.

8. Medication-related issue identification and resolution

8.1 Consistently documents Medication Use Variances

9. Drug Information

9.1 Provides drug information to physicians, nurses, and other health care professionals.

10. Communication and Service Requirements

10.1 Understands role as integral member of the health care team.

11. Education/Scholarly Activities

11.1 Performs patient counseling

12. Leadership

12.1 Consistently attends department meetings

EDUCATION

Graduation from an accredited College of Pharmacy with a B.S., M.S., or Pharm.D. degree.

EXPERIENCE

Completion of an ASHP accredited PGY1 pharmacy residency and PGY2 pharmacy residency OR equivalent experience is preferred but not required. Each residency is equivalent to 2 years of post-graduate experience.

LICENSURE

Active Connecticut Pharmacist License. Board of Pharmacy Specialties Certification is preferred, but not required.

SPECIAL SKILLS

This individual should demonstrate in-depth knowledge of pharmacology and therapeutics, and understand pharmacy systems of drug distribution and formulary management. Experience in change management, and managing people is highly desirable. Experience in drug utilization review and data analysis is highly desirable . Excellent written and verbal presentation skills are required.