Business Systems Manager, Real Estate

Title: Business System Manager/Product Manager (Real Estate)

Reports to: Business Systems Director – Private and Strategic Investments

Department: Information Technology

Location: Boston, MA

Type: Full time

BAIN CAPITAL OVERVIEW:

With approximately $225 billion of assets under management, Bain Capital is one of the world's leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. Today, our team includes 1,880+ employees in 24 offices on four continents.

We partner differently to help people and companies embrace possibility and realize potential.

Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights.

Our people are the heart of our advantage.

Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions, respectfully challenging one another, and remaining intellectually agile, we work together to achieve exceptional outcomes.

For more information visit: www.baincapital.com

DESCRIPTION:

This position will be working directly with Private and Strategic Investments business units at Bain Capital focused on Real Estate business. The person will participate at various levels in all technology related initiatives from inception to implementation and support. Through an in-depth knowledge of the business, this position will elicit the business processes, gather business and functional requirements, develop needs analysis, document functional / technical specifications and perform system / user acceptance testing around hardware and software implementations. work with Real Estate Deal, Portfolio and Finance teams to evaluate and implement offshell/custom internal build solutions leveraging AI to augment current state processes.

RESPONSIBILITIES:

Form strong working relationships with internal users - both business and technical - to facilitate application support

Gather, validate, document, and facilitate implementation of business requirements for technology initiatives (includes business/data requirements, data flows, data modeling, workflow context and design, and user interface designs)

Lead and participate in system planning and testing

Participate in user acceptance testing and support system training / documentation

Fulfill responsibilities related to production support as well as application development projects simultaneously

Develop and own documentation in support of technology requests

Manage and provide mentorship to junior team members

TECHNOLOGY EXPERIENCE:

Prior experience with Argus, Asset Eye / RealPage, Yardi or other real estate portfolio management systems

Prior experience with Anaplan, Investran, eFront or other Private Equity systems a plus

Cutting-edge skills in managing business requirements through the development lifecycle

Expertise in developing workflow and functional Use Cases

Intermediate skill level in data modeling, normalization, and SQL queries

Prior experience with reporting and data visualization tools like Tableau or Power BI

Prior development experience a plus

Hands-on experience with AI-assisted (“vibe coding”) development using agentic tools such as Claude Code and Claude Cowork to prototype, build, and iterate on solutions

QUALIFICATIONS:

Bachelors or advanced degree in computer science , systems and/or finance

Master’s Degree with concentration in finance or technology preferred

7+ Years of experience

AI enablement is a prerequisite: demonstrated fluency with generative AI tools and a track record of applying them to improve productivity, deliver business solutions, and drive adoption across teams

Experience with Real Estate and other alternatives investment concepts / terminology and systems a plus

Strong interpersonal skills

Compensation:

Expected Annual Base Salary $155,000 - $185,000

Actual base salary will be determined by a wide range of factors including but not limited to role, function, level, experience, qualifications and geographic location. In addition to a competitive base salary, this position may be eligible for a discretionary annual bonus based upon factors such as individual impact, team and firm performance. Bain Capital offers a competitive benefits package designed to support employees’ health, financial security, family needs, and overall well-being.

Bain Capital is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.