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About the job

Overview

Microsoft Overview

Microsoft Cloud Operations + Innovation (CO+I) builds and operates the infrastructure powering the world’s largest online services. CO+I delivers global-scale datacenters and services with a focus on operational excellence, security, compliance, and environmental responsibility. Our mission centers on empowering every person and organization to achieve more while cultivating a workplace rooted in respect, integrity, accountability, and inclusion.

Role Overview

Drives deployment of large-scale campus-based delivery solutions that have the potential to be used globally across entire portfolios. Provides guidance and corrective action when necessary. Analyzes the industry for best practices and internal process flows to recommend changes resulting in cost savings, enhanced customer service, or improved asset management. Makes decisions and influences partners to facilitate and accomplish complex issues impacting global construction projects. Manages any alterations made to the project scope and adjusts the overall plan to accommodate these changes. Reviews cost and key performance indicator metrics, invoices, processes, and policies in order to communicate status to internal and external client partners. Acts as the primary point of contact for project development and delivery. Develops and maintains productive relationships with implementation partners, Operations, Security, Authorities having jurisdiction, and regional corporate leadership. Interprets safety standards and regulatory requirements to direct and enforce compliance and aggressive management of risk. Establishes and communicates risk mitigation goals and develops metrics, dashboards and/or scorecards to drive progress. Helps to manage the relationship with vendor firms leadership team.

Capabilities & Skills

Analytical Skills - The ability to review quantitative or conceptual problems and situations to draw appropriate and valid conclusions from data presented. This includes analyzing data to determine the most significant elements, identify common elements and themes in situations and actions, and recognize cause and effect relationships.

Compliance Management - The ability to supervise and observe the organization's conformity to various standards, procedures, rules, and regulations.

Project Quality Assurance - Knowledge of and the ability to apply systematic and continuing processes of making sure that the project is meeting specified requirements.

Quality Assurance - Knowledge of and the ability to follow systematic and continuing processes of checking to see whether a product, service, or process is meeting specified requirements. This includes knowledge of quality measurements and defined standards.

Regulatory Compliance - Knowledge of the rules, regulations, sanctions and other statutory requirements, guidelines and instructions relating to local and/or international governing bodies and organizations, both internally and externally.

Risk Analysis - Knowledge of Risk Management and Analysis, the process of measuring, or assessing risk and then developing strategies to manage the risk. This may include the ability to identify or develop strategies to transfer the risk to another party, avoid the risk, reduce the negative effect of the risk, and accept some or all of the consequences of a particular risk.

Construction Planning and Logistics

Construction - Knowledge of materials, methods, and the tools involved in the construction, repair, and engineering of buildings, houses, or other structures such as highways, roads, and bridges.

Construction Consulting - The ability to provide management, risk-based advisory, dispute resolution and strategic communications services across all construction and engineering.

Construction Management - Knowledge of specialized, project management techniques to oversee the planning, design, and construction of a project, from its beginning to its end.

Construction Planning - The ability to plan how the team will manage and execute a construction project.

Construction Processes - Knowledge of the design process (creating the description of a new facility, usually represented by detailed plans and specifications) and the construction planning process (identifying activities and resources required to make the design a physical reality).

Scope Management - The ability to manage scope over the course of a project, including determining which changes are essential, estimating their impact on the project, ensuring that changes do not expand scope beyond acceptable levels, and keeping a change record to track progress.

Financial Responsibility

Budgeting - Knowledge of and the ability to develop and utilize budgeting guidelines, practices, and techniques, including forecasting. This may include the knowledge of the department's procedures and reporting systems to establish financial budget information at an appropriate organizational level.

Construction Budgets - The ability to manage allotted funds for a specific building or remodeling project. The ability to anticipate all costs and expenses of the building process tracked through a form, tool, or spreadsheet.

Construction Risk - The ability to identify and manage any exposure to possible loss.

Cost Benefit - The ability to apply a systematic approach to estimating the strengths and weaknesses of alternatives (for example in transactions, activities, functional business requirements or projects investments) to determine options that provide the best approach to achieve benefits while preserving savings.

Financial Analysis - Knowledge of and the ability to use basic financial analysis (e.g., return on investment, value chain analysis) related to marketing effectiveness, resource allocations, and new business opportunities.

Project Cost - Knowledge of the process of identifying project resources, estimating costs, developing the budget, and managing the finances for a project.

Managing Vendor and Stakeholder Relationships

Conflict Resolution

The ability to manage conflict, disharmony, and strife among people and situations, while recognizing and addressing sensitivities.

Incident Handling - The ability to lead and direct others in the process of resolving escalated problems through communication.

Influence Others - The ability to garner support for initiatives by gaining the respect of others and inspiring trust and confidence.

Negotiation - The ability to achieve mutually satisfying agreements in negotiations with others by listening to their objectives, acting as the company's representative to effectively communicate the company's objective, and seeking common ground and collaborative solutions.

Team Facilitation - The ability to lead and orchestrate cross-functional teams to complete objectives. This includes the skills of communicating and collaborating with others, leveraging resources and tools, and coordinating processes.

Vendor Management - Knowledge of the process through which products and services are purchased for use by the corporation and the ability to identify, select, and manage vendors and suppliers who provide products and services to the company. This includes knowledge of the development of RFI's and RFP's and the ability to incorporate necessary technical requirements into contracts.

Project Managemen