Customer Success and Operations - Manager, Customer Care Strategy and Optimization
General Motors
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Warren, MI · Posted November 1, 2026
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Operations jobs in the rankings
Rankings about operations jobs
- Best cities for operations jobs #1 New York (1,429 openings)
- Best cities for operations pay after cost of living #1 Reston ($177k)
- Most requested AI skills in operations jobs #1 AI tools in daily work (2.5%)
- AI tools named most often in operations jobs #1 Claude (0.28%)
- Employers with the most operations jobs #1 Amazon (1,480 roles)
How AI is used in this kind of work
Among first-line supervisors of office and administrative support workers, AI is already used for some of the tasks. Measured exposure for first-line supervisors of office and administrative support workers: 19% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
General Motors has filed one layoff notice in the last twelve months, covering 506 workers, most recently November 2026. These are public filings with state labor departments, and an open role can sit alongside them. See the filings
About the job
...DescriptionHybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the Warren, MI office... ...[or other frequency dictated by the business].The RoleThe Manager, Customer Care Strategy & Optimization (Customer Success, Goodwill/...