Operations Supervisor

Overview

Join Manna's dynamic team as an Operations Supervisor in Tulsa! In this essential role within our live operations, you will report to the Operations Manager and play a critical role in the safe and efficient operation of our drones. This position places you at the heart of Manna's operational strategy, where your contributions will directly impact our mission to deliver a seamless, cutting-edge and profitable service.

About Manna

Manna is revolutionizing suburban deliveries. Our mission is to improve the world by making lightning-fast suburban deliveries affordable, green, and safe. We achieve this through our in house designed and built aviation-grade drones, streamlining deliveries from local businesses directly to consumers. Joining Manna means being part of a diverse, widespread team that values collaboration, continuous learning, and having fun in a dynamic work environment.

What You’ll Do

Lead and manage several Ground Operations Crews, including recruitment, hiring, managing and forecasting staffing levels

Monitor daily operations to ensure efficiency and safety standards

Track and order inventory and consumables, ensuring adequate supply

Conduct performance evaluations and provide feedback

Manage staff rosters, annual leave and sick days

Own the site PNL and profitability metrics for your base

Coordinate cross-departmental communication and escalate operational issues to the appropriate teams

Implement operational changes and process improvements, following the change management processes

Oversee staff onboarding, training, and assessments

Supervise and chaperone visitors to ensure compliance with site protocols

Process bi-weekly payroll

Collaborate with other departments to achieve organisational objectives

Required Qualifications

Minimum age of 18 years

2–3 years’ experience in operations, logistics, consulting, project management, or similar fast-paced environment

High school diploma or equivalent`

Valid US driver’s license with a clean driving record

Based in Tulsa, Oklahoma, or you can move there quickly

Ability to pass pre-employment background screening

A proactive, organised operations professional who thrives in fast-paced environments

A problem-solver who takes initiative and drives continuous process improvement

An effective communicator who collaborates seamlessly across departments

Physical Requirements

Ability to work both indoors and outdoors in varying weather conditions

Ability to stand, walk, bend and lift up to 40 lbs

Ability to safely operate company vehicles when required

Why Join Manna?

Be part of one of the world’s most advanced drone delivery operations

Help launch and scale Manna’s first US operations

Work with cutting-edge autonomous aviation technology

Competitive salary and benefits package

Career growth opportunities within a rapidly expanding company

Comprehensive training and development program

Manna is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees.