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Billing Specialist

Forest AT Duke

Durham, NC · Posted October 20, 2026

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About the job

COME THRIVE WITH US!

The Forest at Duke's mission is to provide a caring, responsible community that fosters the independence of residents of retirement age by enhancing their capability to lead purposeful, active, healthy and secure lives. Moreover, we strive to be the preferred provider of services for older adults in the Durham community.

The Forest at Duke is a Continuing Care Retirement Community serving approximately 400 residents of retirement age in independent living, assisted living and skilled nursing. We also have an on-site Clinic that provides primary care physician services to our residents. The Billing Specialist is responsible for processing the census, maintaining all residents profiles, performing resident private-pay billing, Medicare A billing, Medicare B billing, and supplemental insurance billing. This position reports directly to the Accounting Manager.

Key Position Qualifications Include:

High School diploma or equivalent. College degree preferred

3 or more years' experience in medical billing and insurance claims with skilled nursing experience a plus

Must have a firm understanding of the fundamentals of insurance, including covered services, deductible, co-insurance, PPO's HML's Medicare A and B, and supplemental insurance

Competent with using computer applications including financial and billing software, spreadsheets and website applications

Must have strong attention to detail and perseverance in filing claims, and following up on denials

Must ensure compliance with HIPPA rules and regulations

Preferences:

Certifications for Medical Billing/Coding

Long Term Care Experience

Billing Experience in Skilled Nursing

Experience with MatrixCare

Key Performances Success Indicators Include:

Ability to maintain high levels of confidentiality and attention to detail

Ability to communicate effectively with vendors and partners in other departments

Ability to process data in at timely and accurate manner

Must have excellent math and organizational skills

Must be dedicated to customer service

What's in it for you?

Competitive Annual Salary

Low cost health benefits

Company paid life and disability insurance

Generous 403-B retirement plan company match

Company paid employee assistance program (for you and your immediate family)

Paid time off and so much more!

If you’ve got what it takes to become one of our newest Team Members, we’d like to hear from you! Please complete our online application now for prompt consideration!

The Forest at Duke is committed to equal employment opportunity without regard to race, color, sex, disability, religion, national origin, age, genetic information, gender, gender identity or any other class of unique or protected character.