AI use among medical and health services managers is little observed so far. Measured exposure for medical and health services managers: 7% (little observed).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

Check how this applies to your own job

About the job

Job Summary:

Welcome to Deaconess Health System, where our mission is to provide exceptional care to our patients and community. We are seeking a skilled and compassionate Manager of Case Management to join our team and oversee our case management department. As a leader in healthcare, Deaconess Health System values dedication, collaboration, and innovation. We are looking for a qualified individual who shares these values and is committed to delivering high-quality care to our patients. If you have a strong background in case management and a passion for improving patient outcomes, we encourage you to apply for this exciting opportunity. Join us in making a positive impact on the lives of those we serve.

Oversee the daily operations of the case management department and ensure efficient and effective delivery of services.

Develop and implement policies and procedures for case management services in accordance with organizational standards and regulations.

Hire, train, and supervise a team of case managers, providing guidance and support to ensure high-quality performance.

Collaborate with other departments to develop and implement strategies for improving patient outcomes and achieving organizational goals.

Monitor and analyze data related to case management services, identify areas for improvement, and implement solutions to enhance efficiency and effectiveness.

Ensure compliance with all applicable laws, regulations, and standards related to case management services.

Serve as a liaison between the case management department and other healthcare providers, community organizations, and insurance companies.

Develop and maintain relationships with external stakeholders to enhance the quality of care and resources available to patients.

Lead and participate in interdisciplinary meetings to discuss patient cases and develop care plans.

Education Qualifications

Bachelor’s Degree in nursing Required or

Master’s degree in social work Required

Experience Qualifications

Minimum of five years' relevant experience of hospital experience recommended. Required

Minimum of three years' relevant experience of case management supervisory experience Preferred

Licenses and Certifications

Current RN Required or

Social work licensure in applicable state. Required

Certification in Case Management Required or

plan in place to obtain within 2 years of hire date

Hours: 40per weeks

Schedule: Monday-Friday