Inside Sales Representative

Job Summary

Join a team where customer relationships, product knowledge, and service excellence come together.

We’re currently looking for a highly motivated Inside Sales Representative to support our organization. This is a full-time, salaried position ideal for someone with strong administrative and communication skills, a background in steel or industrial sales, and a passion for delivering top-notch customer service.

If you're organized, dependable, and looking to grow your career in a stable and respected company, we want to hear from you!

Physical Requirements

Stand or Sit(Stationary position), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess) Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Job Function

Key Responsibilities

Build and maintain strong professional relationships with customers through responsive, reliable service

Collaborate with Outside Sales and Inside Sales Manager to respond to quotes and fulfill orders accurately

Interpret customer material applications and relay internal needs using AS400 and Salesforce™

Maintain updated and accurate customer data in the AS400 system

Support customer satisfaction through clear communication, inventory coordination, and timely delivery

Understand our division’s capabilities to make informed, quality-driven decisions

Effectively respond to urgent customer needs and changing priorities

Required Skills

Knowledge & Skills

Proficient in AS400, Microsoft Word, Excel, and Outlook

Strong verbal and written communication skills

Excellent phone etiquette, organizational skills, and problem-solving ability

Ability to manage multiple tasks in a fast-paced environment

Detail-oriented, dependable, and a team player

Education & Experience

High school diploma or GED required

Entry Level, but 1-2 years of experience in steel or industrial sales preferred

Additional Skills

Ability to explain and present information clearly in both one-on-one and group settings

Basic math and data analysis skills

Knowledge of steel terminology and product grades is a plus

Occasional travel may be required

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Referral program

Vision insurance

Key Responsibilities

Build and maintain strong professional relationships with customers through responsive, reliable service

Collaborate with Outside Sales and Inside Sales Manager to respond to quotes and fulfill orders accurately

Interpret customer material applications and relay internal needs using AS400 and Salesforce™

Maintain updated and accurate customer data in the AS400 system

Support customer satisfaction through clear communication, inventory coordination, and timely delivery

Understand our division’s capabilities to make informed, quality-driven decisions

Effectively respond to urgent customer needs and changing priorities

Knowledge & Skills

Proficient in AS400, Microsoft Word, Excel, and Outlook

Strong verbal and written communication skills

Excellent phone etiquette, organizational skills, and problem-solving ability

Ability to manage multiple tasks in a fast-paced environment

Detail-oriented, dependable, and a team player

Education & Experience

High school diploma or GED required

Entry Level, but 1-2 years of experience in steel or industrial sales preferred

Additional Skills

Ability to explain and present information clearly in both one-on-one and group settings

Basic math and data analysis skills

Knowledge of steel terminology and product grades is a plus

Occasional travel may be required

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Referral program

Vision insurance