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Senior Claims Specialist

Arthur J. Gallagher

Atlanta, GA · Posted October 20, 2026

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AI use among claims adjusters, examiners, and investigators is little observed so far. Measured exposure for claims adjusters, examiners, and investigators: 8% (little observed).

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About the job

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Allied Claims Administration, Inc., a joint venture between Gallagher (a global leader in insurance, risk management and consulting services) and H.C.I.R. (a for-profit subsidiary of the Georgia Hospital Association), is a Third Party Administrator that provides claims management and administrative services to self-insured workers’ compensation funds as well as self-insured hospitals in Georgia and North Carolina. At Allied Claims Administration, we strive to mitigate our clients’ cost related to their claims while providing positive interaction with the client and injured employees. Located in the Atlanta, Georgia area (closeby to Truist Park), this position is an engaging opportunity to work for an organization with a small company feel but with the competitive pay and excellent benefits of a large company! As a member of an experienced Claims Adjuster team, you will investigate, evaluate, and resolve workers’ compensation claims with minimal direct supervision, engaging your analytical skills to make decisions and bring claims to resolution. How you'll make an impact Handle claims consistent with clients' and corporate policies, procedures and standard methodologies in accordance with any statutory, regulatory and ethics requirements. Document and communicate claim activity timely and efficiently and in a manner that supports the outcome of the claim file. Exercise accurate discernment and decision-making to analyze claims exposure, to plan the proper course of action and to appropriately resolve the claim. Interact extensively with various parties involved in the claim process. Attend legal proceedings, mediations, and hearings and participate in seminars and client meetings as needed. Some overnight travel may be necessary. About You High School Diploma Required, Bachelor’s Degree Preferred Minimum of 5 years of Indemnity Work Comp Adjusting Experience – 10+ years preferred Must be appropriately licensed and/or certified in the state of Georgia Thorough knowledge of accepted industry standards and practices Computer proficiency with related claims and business software applications. #LI-JC1 Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Handle claims consistent with clients' and corporate policies, procedures and standard methodologies in accordance with any statutory, regulatory and ethics requirements. Document and communicate claim activity timely and efficiently and in a manner that supports the outcome of the claim file. Exercise accurate discernment and decision-making to analyze claims exposure, to plan the proper course of action and to appropriately resolve the claim. Interact extensively with various parties involved in the claim process. Attend legal proceedings, mediations, and hearings and participate in seminars and client meetings as needed. Some overnight travel may be necessary.

High School Diploma Required, Bachelor’s Degree Preferred Minimum of 5 years of Indemnity Work Comp Adjusting Experience – 10+ years preferred Must be appropriately licensed and/or certified in the state of Georgia Thorough knowledge of accepted industry standards and practices Computer proficiency with related claims and business software applications. #LI-JC1