Systems Engineer

Residency

All applicants must currently reside in the United States

Overview

BigBear.ai is seeking a Systems Engineer to support U.S. Customs and Border Protection (CBP), a component of the Department of Homeland Security (DHS). This role supports the engineering, integration, enhancement, and sustainment of mission-critical traveler processing, immigration management, and vetting systems used at and between U.S. Ports of Entry.

The Systems Engineer will work within a highly dynamic, 24x7 mission environment and contribute to the design, implementation, integration, testing, troubleshooting, and continuous improvement of cloud-based systems and infrastructure.

What you will do

Design, implement, integrate, and maintain complex IT systems and infrastructure

Develop and implement technical solutions supporting mission-critical applications and services

Design and manage cloud infrastructure within AWS GovCloud and/or AWS C2S environments

Develop and maintain containerized environments using Docker and Kubernetes

Implement infrastructure-as-code and configuration automation using Terraform and Ansible

Design, maintain, and improve CI/CD pipelines using Jenkins and/or GitLab

Apply DevSecOps practices across system development, integration, testing, and deployment activities

Perform system integration, functional testing, performance testing, troubleshooting, and root-cause analysis

Analyze complex system and infrastructure issues and develop sustainable technical solutions

Support Linux/Unix environments, including system configuration, administration, and troubleshooting

Evaluate system performance, reliability, scalability, and availability

Develop and maintain system architecture documentation, technical procedures, and configuration documentation

Collaborate with software development, cybersecurity, cloud, infrastructure, and program teams to resolve technical issues and integrate solutions

Ensure engineering activities align with applicable security, technical, and industry standards

Provide technical guidance and mentorship to junior engineers

Participate in technical planning, design reviews, implementation planning, and operational support

Support continuous improvement of engineering processes, automation, and system reliability

Perform other related engineering duties as assigned

What you need to have

Bachelor's Degree and 5 to 8 years of experience

Strong experience with Linux/Unix environments

Experience designing, deploying, or maintaining systems in AWS, preferably AWS GovCloud and/or C2S

Hands-on experience with Kubernetes and Docker

Experience with infrastructure-as-code and automation using Terraform and Ansible

Experience developing or maintaining CI/CD pipelines using Jenkins, GitLab, or similar tools

Experience applying DevSecOps practices within enterprise or mission-critical environments

Demonstrated experience with system integration, testing, troubleshooting, and performance analysis

Strong technical problem-solving and analytical skills

Ability to work independently while collaborating effectively across multidisciplinary teams

Ability to obtain and maintain the required government clearance/background investigation

What we'd like you to have

Experience supporting federal government, DHS, CBP, or other mission-critical environments

Experience operating systems in 24x7 production environments

Experience with secure cloud architecture and government cloud environments

Experience implementing automated infrastructure provisioning and deployment

Experience with system monitoring, logging, and performance optimization

Relevant AWS, Kubernetes, Linux, DevOps, or security certifications

Experience mentoring junior engineers or providing technical leadership on engineering efforts

Pay transparency

Please note the targeted compensation range is provided as an estimate, and any actual compensation offer may vary depending on the needs of the company, or an applicant's skillset, competencies, experience, education, certifications, location, or other factors. The estimated range does not include the value of any benefits offered.

About BigBear.ai

BigBear.ai is a leading provider of AI-powered decision intelligence solutions for national security, supply chain management, and digital identity. Customers and partners rely on Bigbear.ai’s predictive analytics capabilities in highly complex, distributed, mission-based operating environments. Headquartered in McLean, Virginia, BigBear.ai is a public company traded on the NYSE under the symbol BBAI. For more information, visit https://bigbear.ai/ and follow BigBear.ai on LinkedIn: @BigBear.ai and X: @BigBearai.

BigBear.ai is an Equal opportunity employer all protected groups, including protected veterans and individuals with disabilities.

Design, implement, integrate, and maintain complex IT systems and infrastructure

Develop and implement technical solutions supporting mission-critical applications and services

Design and manage cloud infrastructure within AWS GovCloud and/or AWS C2S environments

Develop and maintain containerized environments using Docker and Kubernetes

Implement infrastructure-as-code and configuration automation using Terraform and Ansible

Design, maintain, and improve CI/CD pipelines using Jenkins and/or GitLab

Apply DevSecOps practices across system development, integration, testing, and deployment activities

Perform system integration, functional testing, performance testing, troubleshooting, and root-cause analysis

Analyze complex system and infrastructure issues and develop sustainable technical solutions

Support Linux/Unix environments, including system configuration, administration, and troubleshooting

Evaluate system performance, reliability, scalability, and availability

Develop and maintain system architecture documentation, technical procedures, and configuration documentation

Collaborate with software development, cybersecurity, cloud, infrastructure, and program teams to resolve technical issues and integrate solutions

Ensure engineering activities align with applicable security, technical, and industry standards

Provide technical guidance and mentorship to junior engineers

Participate in technical planning, design reviews, implementation planning, and operational support

Support continuous improvement of engineering processes, automation, and system reliability

Perform other related engineering duties as assigned

Bachelor's Degree and 5 to 8 years of experience

Strong experience with Linux/Unix environments

Experience designing, deploying, or maintaining systems in AWS, preferably AWS GovCloud and/or C2S

Hands-on experience with Kubernetes and Docker

Experience with infrastructure-as-code and automation using Terraform and Ansible

Experience developing or maintaining CI/CD pipelines using Jenkins, GitLab, or similar tools

Experience applying DevSecOps practices within enterprise or mission-critical environments

Demonstrated experience with system integration, testing, troubleshooting, and performance analysis

Strong technical problem-solving and analytical skills

Ability to work independently while collaborating effectively across multidisciplinary teams

Ability to obtain and maintain the required government clearance/background investigation