Senior Associate, Client Strategy

Join ShopMy - Powering the Future of Digital Marketing

ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.

ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.

At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.

About the role...

We are looking for a Senior Associate, Client Strategy to join our Success team. You’ll be responsible for managing a portfolio of brand partners on ShopMy, advising them on their affiliate strategy and driving results. The retention and growth of our brands are essential to ShopMy’s success, and you will play a key role in delivering on that. This is a strategic and client-facing role for someone who is proactive, data-driven, and excited to elevate the experience of our brand partners.

Your Impact to The Role:

Serve as a trusted strategic advisor to your portfolio of brand partners

Drive retention and performance through data-backed recommendations and affiliate strategy guidance

Partner with the sales team on onboarding and upsell opportunities

Identify and resolve day-to-day issues across accounts with a proactive mindset

Deliver timely, professional communication and support to brand partners

Collaborate cross-functionally on projects to improve client success and internal processes

Elevate conversations with strategic thinking and long-term business value in mind

Help maintain operational excellence within the Brand Success team

You Are Energized By:

Building strong relationships with brand partners and seeing them succeed

Working in a fast-paced, high-growth environment with a collaborative team

Helping shape the future of affiliate marketing and the creator economy

Turning data into insights and using them to inform strategy

Owning your work, solving problems creatively, and making a measurable impact

What We Are Looking For:

3-5 years of experience in a highly client-facing, strategic role, ideally with exposure to performance marketing (e.g., agency, media, or brand-side marketing roles)

Exceptional communication and relationship-building skills

Highly organized with strong attention to detail

Ability to think strategically and act tactically

Proficiency in Google Suite, Zoom, and Microsoft Office

Adaptable, proactive, and solutions-oriented mindset

Comfortable executing under tight deadlines and shifting priorities

Bachelor’s Degree

Bonus Points:

SaaS Customer Success experience

Experience at a remote startup

NYC-based is a plus, but not required

Deep understanding of affiliate marketing and the creator economy

Experience running paid social or creator-led paid programs (Meta, TikTok, Pinterest)

Familiarity with Salesforce

In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.

New York Pay Range $85,000 — $105,000 USD

The provided salary range is base salary, exclusive of bonus potential or commission, and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!

Benefits & Perks

ShopMy invests in more than compensation. We support your health, your growth, and your life outside of work.

Equity in ShopMy - Every employee is an owner; all roles receive equity

Monetize Your Influence - Every employee builds and grows their own ShopMy page

401(k) with Company Match - 3% employer contribution, fully vested

Healthcare Coverage - Medical, dental & vision benefits, including a 100% employer-paid medical option and dependent coverage

Mental Health Support and More - We offer employees and their dependents virtual mental health support, urgent care, and primary care visits at no cost

Flexible PTO - Take the time you need, including your birthday off

13 Company Holidays

14 Weeks of Paid Parental Leave

Remote-First Culture with an NYC HQ - Some teams may have different location requirements

Workplace & Wellness Stipends - Support for wellness, home office needs, and a Wellhub membership

Disability & Life Insurance - 100% employer-paid

Health Care FSA/HSA

Annual Company Offsite

Quarterly Team Co-Locations

ShopMy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm work authorization upon hire.