Personal Care Intake Manager

Overview

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional and compassionate homecare services to patients who need our help the most.

We are seeking talented, passionate individuals to join our team as a Personal Care Intake Manager and help our patients live happier and healthier lives.

What We Offer*:

We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:

Make a difference every day in the lives of those who need our help the most

Completive pay

Paid on a weekly basis

Medical/dental/vision/life insurance

Paid holidays/PTO/401(k) match

Career growth opportunities

Great and collaborative work environment

Work‐life balance

Responsibilities

Lead and supervise a team of Care Team Associates (CTA)

Ensure that patients receive personal care services based on needs and what matters most to the patient

Meet operational and growth goals, including key performance metrics

Ensure quality of services delivered meets Company standards

Foster an engaged workforce

Ensure compliance with the law and Company policies

Assist CTAs with their day‐to‐day duties, including screening new patients and caregivers, on‐boarding new patients and caregivers, staffing patient cases with caregivers and ensuring patient cases are started promptly, communicating with patients, caregivers, and patient families to ensure satisfaction and quality service delivery, and assist with on‐site visits as needed

Qualifications

Associate’s degree or Bachelor’s degree required

Two or more years of healthcare leadership preferred

Bilingual preferred

Passion and dedication to help those in need

Strong work ethic

Strong communication skills

Ability to work flexible hours to meet patient and employee needs

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