Manager, Special Assets

Oversees the Credit Union's high-risk commercial loan portfolio and directly manages Special Assets Portfolio Managers, with responsibility for the most complex special asset relationships, including loan modifications, forbearances, restructurings, workouts, settlements, foreclosures, bankruptcy-related matters, litigation, and acquired property dispositions. Under the direction of the VP, Portfolio Management, the Manager applies senior-level judgment to determine and execute appropriate resolution strategies for adversely rated credits and other challenged loan relationships. Coordinates the transfer of loans into Special Assets, including review of prior underwriting, loan documentation, collateral exceptions, financial performance, and servicing history. Oversees portfolio monitoring, including annual reviews, covenant compliance testing, risk rating assessments, borrower performance evaluations, Criticized Asset Reports, nonaccrual assets, acquired property management, collateral disposition, reserve recommendations, and special asset metrics. Partners with lending staff and internal business partners to monitor delinquent and non-performing loans, conduct borrower outreach, and implement timely action plans. Identifies trends, emerging credit concerns, adverse events, and time-sensitive matters requiring escalation, strategic action, or senior management involvement to improve asset quality, mitigate risk, and enhance portfolio performance.