Professional Services Project Coordinator

Professional Services Project Coordinator | Location: Atlanta, GA | Contract | Hourly Pay Range: $36-$41

Join a dynamic Customer Experience team as a Professional Services Project Coordinator, where you'll play a vital role in guiding clients through product implementations within their existing environments. This position offers a hybrid work model with the flexibility to work remotely up to two days a week based on performance, supporting long-term customer success through effective organization and project execution.

Key Responsibilities

Manage customer expectations, dependencies, deliverables, and project objectives during product implementations.

Collaborate with internal teams to ensure customer requirements are accurately scoped and delivered on time and within budget.

Develop and maintain detailed project plans, facilitate client calls and project kickoffs, and oversee project timelines.

Coordinate escalation and risk-management activities to address project issues proactively.

Prepare and update internal and external project status reports regularly.

Oversee multiple projects simultaneously, ensuring deadlines, deliverables, and customer expectations are met.

Maintain clear, consistent communication between customers, project teams, and internal stakeholders throughout the implementation lifecycle.

Required Qualifications

Proven experience in customer-facing project coordination.

Proficiency with Google Workspace and Microsoft Office.

Strong verbal, written, and interpersonal communication skills.

Bachelor’s degree or equivalent work experience.

Preferred Qualifications

Experience with process improvement methodologies.

Knowledge of account management, customer onboarding, and project management.

Ability to coordinate multiple projects effectively.

About Delphi-US - Peacemakers in the Talent War

Delphi-US is a national IT Services firm based in Newport, Rhode Island. Delphi attracts our nation's best and brightest Technical & Professional Talent and positions our nation's finest employers to further their competitive advantages. Delphi's core technical focus includes Data Intelligence Engineering & Analytics, AI/ML Operational Excellence, DevOps & Cloud Computing, Health IT & Life Sciences, and Energy Management/Power Systems; serving domains from sensitive national energy sectors to critical financial services, biomed, life sciences & pharma, major government & municipal institutions, and much of the USA's Fortune 500 corporations. Delphi Associates are deployed on critical IT Projects where their consultative business acumen, comprehensive technical expertise, and committed service mission drives our client's success. Our proprietary skill-based and cultural matching process results in higher qualified project teams, custom curated for our client's specific technical & functional goals. We are supremely experienced, friendly, professional, and ready to advocate on your behalf. Delphi has an indelible understanding of employer expectations, a track record of project success and we deliver lasting results.

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