Operations Specialist Santa Maria

Do you want a job where your talents can be recognized, and your career elevated? Do you want to be part of an intelligent and diverse team of individuals? If so, submit a resume today! We are currently recruiting for an Operations Specialist with a fantastic company that has been established for 30 years and which services over 40 countries around the world! If you want to work for a company that uses top of the line, state of the art technology and you take pride in knowing you are helping to provide a service to an international audience, submit your resume ASAP!

The Operations Specialist position is a full-time, temp to hire position in Santa Maria, CA. The rate of pay ranges between $23 to $25 an hour. The hours for this position are 8am to 5pm, Monday through Friday.

**This job requires a driving records check**

Benefits if hired by client:

Wage dependent upon skills and experience

Health Insurance, Dental Benefits, Vision Insurance

401K plan with company match, financial planning and investment advice

Life, Accident, and Disability Insurance

Paid Holidays, paid vacation, paid sick leave, paid floating holiday (personal day)

Gym membership discounts with various gym partners

Duties & Responsibilities:

Customer retention: interpersonal skills, excellent customer service, empathy, and ability to solve problems.

Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them.

Build expert and dynamic knowledge of company products and services.

Provide clients the necessary documents per audit scheme and review applications to ensure required information is accurate and archived accordingly.

Assist with incoming calls, email requests, and guide clients and auditors through the scheduling process. Facilitate communication with clients, auditors, and colleagues.

Build positive relationships by going above and beyond with customer service, ensuring all questions, cancellations and confirmations are addressed appropriately.

Coordinate audits conducted by auditors, prepare client and vendor contract for services.

Communicate routinely with the manager regarding audit progress, issues, other departmental work timelines and priorities.

Participate in the development and updating of departments SOPs.

All other duties as assigned.

Skills & Qualifications:

Administrative related degree or at a minimum a High School diploma.

Two to three years of administrative-level support experience.

Excellent verbal and written communication skills.

Ability to efficiently prioritize multiple priorities.

Ability to work well independently and within a team structure.

Easily adaptable to fast-paced work environment.

Proficient in Microsoft Office and/or Google Workspace.

Bilingual English/Spanish is a plus but not required.

We provide equal employment opportunities in hiring, promotion, transfer, compensation, benefits, and all other employment decisions. These opportunities and other conditions of employment are extended to qualified applicants and employees without regard to an individual’s ancestry, race, color, religious creed, sex, pregnancy, genetic information, sexual orientation, gender, gender identity (including transgender) or expression, age, marital status, medical condition, mental or physical disability, national origin, citizenship/immigration status, military or veteran status, or any other protected status under applicable laws.