Training Manager (Aviation Cabin Services)

The Training Manager is responsible for leading a team of trainers and ensuring the effective delivery of high‑volume, instructor‑led and hands‑on operational training across multiple aviation service lines. This position is both strategic and hands‑on—responsible for coaching and developing a small team of trainers while also directly facilitating training when needed.

The Training Manager ensures training programs are delivered consistently across all locations and shifts, supports a safety‑driven and operationally ready workforce, and maintains standardized onboarding, compliance, and skills‑based training. The role partners closely with operational leaders to identify training needs, maintain regulatory compliance, and support “Day One Ready” performance across the organization.

Success in this role requires strong leadership, excellent communication and facilitation skills, and the ability to operate effectively in fast‑moving, dynamic airport environments.

Pay: $55,000 – $65,000 annual salary

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management

Training Strategy & Program Management

Lead and manage a team of trainers responsible for delivering ILT, OJT, and skills‑based training.

Implement standardized training programs, including onboarding, compliance, safety, and recurrent training.

Ensure training content remains up‑to‑date, accurate, and aligned with operational requirements.

Collaborate on curriculum updates and refinements; may assist in developing materials such as presentations and job aids.

Training Delivery & Facilitation

Facilitate engaging in‑person training sessions.

Oversee training scheduling, coordination, logistics, and resource coordination.

Ensure consistent, high-quality training delivery from training team.

Team Leadership & Coaching

Provide ongoing coaching, feedback, and performance oversight for the trainer team.

Monitor trainer performance and identify development opportunities.

Support staffing decisions, onboarding of new trainers, and skill development.

Learning Management System (LMS) Administration

Oversee accurate tracking of training records in the organization’s and client’s LMS platforms.

Review, validate, and distribute training completion reports. Ensure reporting supports audits and compliance needs.

Performance & Evaluation

Evaluate training effectiveness using assessments, employee performance data, and feedback.

Track employee progress and provide insights to leadership on training outcomes.

Recommend and implement improvements to training processes and delivery methods.

Collaboration & Stakeholder Engagement

Partner with operational leaders to ensure training aligns with business and customer requirements.

Collaborate with HR and operations leadership on onboarding workflows and employee development initiatives.

Represent the training function during audits, quality reviews, and client interactions as needed.

Compliance & Documentation

Ensure all required training (safety, regulatory, HR compliance) is completed on time.

Maintain accurate training records and ensure readiness for audits or customer reviews.

Education & Experience

Must have a Valid State issued Driver's License

High School Diploma or equivalent (GED)

3–7 years of experience in training, workforce development, or operations leadership.

Experience supervising or coaching trainers or frontline teams strongly preferred.

Proven experience facilitating large‑group, instructor‑led training.

Skills & Competencies

Strong leadership, coaching, and team-management skills.

Excellent facilitation and presentation skills.

Strong project management, scheduling, and organizational skills.

Excellent communication, collaboration, and problem‑solving skills.

Ability to thrive in fast‑paced, high‑volume operational environments.

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers . ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com