Systems Analyst I (IT Services)
Shelby County Government
Memphis, TN · Posted April 2, 2026
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Where Memphis, TN ranks
Where Memphis, TN placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #16Cities with the most jobs that do not need a four-year degree in the Southeast64 jobs · of 72
- #20Best cities for software and engineering jobs in the Southeast133 openings · of 65
- #22Best cities for director and executive jobs in the Southeast19% · of 87
- #23Best cities for mid-career professionals in the Southeast53% · of 87
Rankings about engineering jobs
- Best cities for software and engineering jobs #1 San Francisco (3,412 openings)
- Best cities for engineering pay after cost of living #1 San Mateo ($216k)
- Most requested AI skills in engineering jobs #1 AI tools in daily work (6.1%)
- AI tools named most often in engineering jobs #1 Claude (1.7%)
- Employers with the most engineering jobs #1 Amazon (2,992 roles)
How AI is used in this kind of work
Among computer systems analysts, AI is already used for some of the tasks. Measured exposure for computer systems analysts: 28% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Skills this job asks for
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About the job
Position Summary
Works under limited supervision to design and transform user requirements into an application program for a real time or batch data processing system. Works on highly complex projects and provides technical leadership for junior personnel.
Pay Grade: 55
Salary Commensurate with Experience and Education
Minimum Qualifications
Three (3) years programming experience of which two (2) years in application development
Bachelor’s degree from an accredited college or university in Computer Science, Data Processing, or a closely related field; OR
An equivalent combination of related education, and/or experience.
PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.
Duties and Responsibilities
Functions as “System Integrator” for the Information Technology Application Services Section, providing leadership and vision to develop integration between diverse systems using an Enterprise Service Bus.
Designs and constructs system interfaces, including their definition, organization, documentation, and implementation.
Investigates and makes recommendations about useful web technologies and reports results to management.
Maintains security and integrity controls.
Establishes and maintains support tools.
Creates and monitors web standards and procedures for Information Technology Dept.
Develops specifications for web applications.
Integrates data and systems through the use of JDBC, ODBC, WebServices , or other acceptable methods.
Prepares performance reports.
Consults and advises various departments on making web site information more accessible to the general public.
Prepares activity and progress reports regarding the web development section.
Performs testing in accordance with established procedures.
Consults with system's users and development groups on test results.
Codes, debugs, tests, and documents application programs as requested by management.
Performs other related duties as assigned or directed.
KSAs
Knowledge of test procedures and documentation standards in concordance with business theory and principles.
Thorough knowledge of JAVA, Swing, CSS, Java Script, EJB, HTML, IceFaces, Richfaces , and Servelets .
Thorough knowledge of JDBC or ODBC.
Knowledge of SSRS, Crystal Reports, XML, XML Schema, JSON, REST and Log4J.
Thorough knowledge of relational databases: MS SQL Server
Ability to work with and communicate technical information to users.
Analytically skilled to initiate development of clear and concise specifications, documentation, and procedures.
Ability to coordinate, solve, and complete multiple projects in a deadline-oriented work environment.
Ability to work independently or as a member of a team to complete projects by required deadlines.
Ability to apply and communicate technical knowledge and principles in designing major software or other systems and conduct user interviews.
Ability to interpret and convert business problems to computer language.
Ability to communicate technical information and conduct user interviews.
Skill in coordinating efforts of a large project.
Experience in one of the following is a plus: OnBase, SharePoint, Project Server, and Workflow development using Nintex.
Special Requirements
Must be able to work on-call as required.
Disclaimer
This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.
Shelby County Resident Disclaimer
All employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in the County as a condition of their employment. The residency requirement shall not apply to certain public safety/civil service employees. This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department. The residency exemption for public safety/civil service employees does not include appointed positions with the Sheriff’s Office, Division of Corrections, or the Fire Department.