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About the job

Overview

Enjoy the flexibility of a remote role while supporting ERP systems that power critical healthcare operations.

💻 Work Style: Remote 📍 Location Requirement: Must reside in an authorized state (FL, GA, MO, PA, SC, NC, TN, or TX) 🕒 FTE: Full-Time (1.0 FTE)

Plays a crucial role in enhancing organizational ERP systems by analyzing business processes and identifying improvement opportunities. Collaborates with stakeholders to gather and document requirements, assisting in the design and configuration of ERP solutions, and supporting testing activities to ensure system functionality.

Acts as a liaison between technical teams and business users to maintain alignment and facilitates end-user training and support. Monitors system performance, recommending enhancements, and maintaining comprehensive documentation of ERP processes and changes.

Responsibilities

Key Responsibilities

• Plays a crucial role in enhancing organizational ERP systems by analyzing business processes and identifying improvement opportunities. • Collaborates with stakeholders to gather and document requirements. • Assists in design and configuration of ERP solutions. • Supports testing activities to ensure system functionality. • Acts as liaison between technical teams and business users. • Facilitates end-user training and support. • Monitors system performance and recommends enhancements. • Maintains comprehensive documentation of ERP processes and changes.

Qualifications

Minimum Qualifications

1+ year of experience supporting ERP system implementation and maintenance

Basic understanding of business process analysis and ERP system configuration

Strong communication, collaboration, and documentation skills

Ability to support system testing and provide end-user training

Familiarity with ERP platforms and system performance monitoring

Education & Experience

Bachelor’s degree required; Master’s degree preferred

Minimum of five (5) years of relevant experience supporting PeopleSoft HR, Financial, and Supply Chain applications preferred

Preferred experience with PeopleSoft applications, including system configuration, support, troubleshooting, and end-user assistance.