Bilingual Social Services Coordinator

Social Services Coordinator (Bilingual) – Senior/Older Adults site

Riverview Towers Apartments

130 Dr. Martin Luther King Blvd.

Camden, NJ 08103

Department: Impact and Service Delivery

Reports to: Regional Associate Director

Hours: (35 hrs/wk) 9:00am-5:00pm, Monday through Friday

Pay: $22.00 – $24.00 per hour

www.bettertomorrows.org

Job Summary:

To facilitate services that will positively enhance the quality of life for affordable housing residents. Promotes an environment of cultural appreciation and a commitment to diversity and resident involvement to enhance a safe and positive living environment.

Provide basic case management services and coordinate programs/events aimed at promoting Better Tomorrows’ 5 core focus areas: Health, Wellness and Nutrition; Academic Support, Financial Literacy, Occupational Wellness and Stability, and Social and Community Engagement

Duties/ Responsibilities:

● Facilitate or coordinate the following programs, activities and social services for senior citizens and people with disabilities, utilizing community resources and agencies:

o Appropriate health and wellness programs and other educational programs to promote physical and mental health, and generate a sense of well-being.

o Occupational Wellness and financial literacy to promote economic stability and self-sufficiency including technical/computer skills programs

o Assist with case management needs to enable the seniors to age in place and provide assistance with people with disabilities.

o Social Engagement events including but not limited to holiday and recreational events, and any other program focused on developing safe and strong communities

o Facilitate educational programs for senior residents utilizing community resources and agencies- including planning and teaching curriculum.

o Social Engagement events including but not limited to Neighborhood watch, holiday events, and any other program focused on developing safe and strong communities

o Additional programs and services based on community needs and compliance

● Engage and develop community partnerships and/or volunteers to facilitate or support any required programming

● Lead any on-site food distribution programs including food banks, hot meals, or any other food donations to ensure all residents have accessible food resources

● Create service goals and plans with residents and support residents to achieve those goals while monitoring progress, including conducting wellness checks

● Develop and utilize resource files for making referrals for residents in need of specific services. Provide follow-up when referrals are made

● Daily use of data systems to track case management progress, demographic information, and monthly program attendance

● Publish and distribute monthly community newsletters and calendars to all residents door-to-door

● Provide great customer service to partner property management company including assisting with helping residents comply with lease requirements

● Follow Healthy Homes Program procedures to ensure resident compliance with housing inspections

● Manage, track, and use site budget by following BT financial procedures ● Provide technical assistance to resident associations (if applicable)

● Attend mandatory training/conferences as required by site compliance. This may require overnight stays, but notice will be provided

● Flexibility to occasionally work evenings and/or weekends to accommodate special events

● Perform other duties as assigned by Better Tomorrows’ manager.

Required Skills/Abilities:

● Proficiency in Google Workspace, Microsoft Office Suite, and general computer software

● Strong written and verbal communication skills

● Project Planning Skills and Knowledge

● Ability to work independently and manage priorities effectively

● Knowledge of data systems preferred

Must be bilingual in English and Spanish

Education and Experience:

● Minimum one (1) to three (3) years’ work experience in Social Services or related field

● High School Diploma/GED required. Bachelor’s degree in Social Work, Education, or related field is preferred

Physical Requirements:

● Prolonged periods sitting at a desk and working on a computer

● Must be able to lift up to 25 pounds at times

Benefits:

Comprehensive Health Coverage – Full medical, dental, and vision insurance for you and your dependents.

Retirement Savings – A 401k plan with a company match to help you plan for your future.

Generous paid time off – Fifteen (15 days) of vacation accrued annually, 5 sick days, 2 personal days, paid birthday, 13 paid holidays

Employer-Paid Basic Life Insurance (1x annual salary – max $50k)

Life Insurance and Disability Insurance