Manager, Laboratory

Employment Type: Full time Shift: Day Shift

Description: Responsibilities include organizing, coordinating and evaluating value-oriented laboratory services offered in an expeditious manner for quality patient care. The manager is accountable for personnel staffing, training coordination, accuracy and timeliness of procedure performance, budgeting, materials management, regulatory compliance and evaluation of results within Laboratory Services. Duties are to be done in such a manner as to apply and contribute to the St. Joseph’s Health mission and values. Must d emonstrate the organization's commitment to sound ethical business practices as directed by the Corporate Compliance Office and approved by the Board of Trustees.

Mission Statement:

·We, St Joseph’s Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Vision:

·To be world-renowned for passionate patient care and outstanding clinical outcomes.

Core Values:

·In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.

Minimum Qualifications

Requires a Bachelor’s degree and certificate from a school of medical technology, histotechnology or cytotechnology, or any other culmination meeting supervisory qualifications of the NYS Department of Health.

Prefer certification by a nationally recognized clinical laboratory certifying agency.

Hold a valid New York State License from the Department of Education as a Clinical Laboratory Technologist (CLT), Cytotechnologist © or Certified Histological Technician (CHT).

Six Years’ laboratory experience required.

Good communication, interpersonal and organized skills.

Additional Qualifications (nice to have)

General laboratory experience

EPIC experience

Prior manager experience

Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Delegates work effectively and sets priorities with realistically achievable goals.

Involves respective section staff in achieving organization and department goals.

In collaboration with the laboratory management team, interprets and actualizes organizational goals.

Takes timely and appropriate actions to resolve identified issues.

Balances creativity and risk taking with practicality and accountability for achieving quality outcomes.

Seeks to strengthen the staff’s understanding of St. Joseph’s Health outside of their own work area.

Performs other duties as assigned. Must be able to lift 25 pounds and sit, bend, and squat for extended periods of time.

In Collaboration with both the Medical and Administrative Director regularly evaluates the testing needs of the organization.

Evaluates methods/instruments from quality and cost perspectives. Methods chosen are implemented in a timely fashion and evaluated as dictated by good laboratory practice and regulatory bodies.

Assures test results, quality control, and quality assurance data are reviewed timely to ensure regulatory compliance.

Works collaboratively with other professionals throughout the organization.

Effectively assesses and improves work unit’s performance.

Demonstrates technical competence in bench work as needed, troubleshooting and problem solving.

Effectively assists the Medical and Administrative Directors in monitoring and maintaining an efficient and effective laboratory which provides timely, accurate, and precise results to physicians for the optimal health care of all patients.

Establishes and maintains data required to monitor indicators identified.

Develops and maintains a system for proper reporting and investigation of incidents involving employees, patients and visitors.

Trends and tracks data to identify improvement opportunities.

Facilitates the development of improvement plan that addresses changes required and helps implement the changes.

Coordinates and implements educational sessions as indicated.

Prepares quarterly quality improvement reports summarizing monitoring activities.

Reports and projects are completed in an organized and timely manner.

Demonstrates ability to prioritize and take on additional projects and performs multiple tasks without sacrificing quality.

Ensures inspection reports are satisfactory.

Utilizes all information system functions as required or indicated.

Hires, terminates, disciplines and evaluates staff.

Ensures daily staffing meets department needs within the established budget.

Holds staff and self-accountable for work processes and outcomes.

Demonstrates ability to counsel, coach, guide and motivate staff to maintain productivity and employee engagement.

Provides both positive and constructive performance feedback on an ongoing basis.

Ensures competency of staff and addresses defined learning needs.

Develops leadership skills in employees.

Provides constructive, informative and timely performance reviews.

Encourages and supports an environment of teamwork and positive peer relationships.

Demonstrates a leadership style that fosters collaboration and empowers others to achieve success and quality outcomes.

Serves as a role model of the change expected from others.

Provides a link between management and staff.

Exercises patience and control, especially in difficult or stressful situations; resolves conflicts appropriately.

Involves employees at all levels in a supportive atmosphere, which is open to ideas.

Assumes responsibility for the financial success of the section in meeting budget expectations.

Leads initiatives to change the structure, system, talent mix or processes of the organization to more effectively support the business strategy.

Meets required Continuing Education per laboratory policy.

Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior and safe work practices.

Physical and Mental Requirements & Working Conditions

F Exposure to Adverse working conditions.

F Noxious odors

F Hazardous materials

F Close eye work (computers, typing)

F Sedentary work

F Light and moderate work

F Frequent lifting up to 25 pounds.

Pay Range: $44.40-66.60

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.