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General Manager

Freddy's Frozen Custard & Steakburgers

Listing collected from Freddy's Frozen Custard & Steakburgers's career site. NextChapter is independent of Freddy's Frozen Custard & Steakburgers.

Shiloh, IL · Posted October 15, 2026

We last confirmed this job open on October 28, 2026. Check the employer’s site to see if it is still taking applications.

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About the job

We are excited about this opportunity at Freddy’s!

Full-time position with Health, Dental, Vision, Life, Disability and Accident Insurance; Paid Time Off and Paid Float Holidays; 401(k) and 401(k) matching; Referral program; Employee discount

Required Skills and Experience:

Prior restaurant management

Use of effective communication skills with guests, team members, and managers

Ability to manage inventory; set team schedules; optimize labor hours; and drive sales

Ability to use data to measure performance, productivity, sales, goals, and key performance indicators

Experience with financial statements, profit and loss statements and expense reporting

Proficient in typical desktop software programs and restaurant operating systems

Specific Responsibilities:

Ensure overall team commitment to Freddy's standards of Hospitality, Quality, and Cleanliness

Handle and resolve guest issues with the commitment to satisfactory resolution

Provide guidance to other employees with an emphasis on operational excellence

Focus on efficiencies in production, labor and food costs

Ensure equipment is in good working order at all times

Maintain good vendor relations

Promote the delivery and rollout of new products, marketing initiatives, technology, operational programs and procedures

Support strategies to ensure operational progress, sales growth and employee retention

Other responsibilities as assigned within the scope of the position

Physical Requirements (including but not limited to):

Available to work a variety of hours to include days, nights, and weekends – 40 – 50 hours per week; Must be able to work up to a 10-hour shift while standing or walking to perform

essential functions; Required to lift up to 50 pounds during the course of a workday; Require bending, stooping, and occasional use of a ladder.

Company Introduction

Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.