Senior Laboratory Manager, Specimen Management

The Specimen Management Sr. Manager plays a key role in the overall Specimen Management organization (including Accessioning, Tech Ops, Referrals, and Maxi) to process specimens and on-time hand off to internal customers and with focus on quality, compliance, and productivity. The incumbent will own and ensure adequate workflow of specimens from sample of drop off through the time of transfer to the testing areas.

The role is responsible for monitoring performance metrics across all areas, managing priorities, ensuring effective communications between all area leaders through various daily management mechanisms, ensuring timely escalation in case of equipment downtime, and detecting and communicating potential cost saving ideas or process improvements. The ideal candidate must have strong people leadership skills, robust problem-solving experience within a fast-paced setting, data-based decision-making abilities, and be highly organized.

Additionally, the candidate must ensure maintenance of a safe, ergonomically sound, professional environment.

Internal Tittle: Mgr, Laboratory - Sr.

Management of functional metrics performance such as Employee Engagement / Quality / Delivery / Costs

Champions value improvement projects

Must have the mental alertness and high energy required to appropriately perform the job.

The ability to effectively work with other departments to resolve problems. Must have interpersonal skills to gain cooperation with other departments and foster continuous improvements.

Demonstrate excellent organizational, communication, and interpersonal skills, and is able to manage client concerns, technical department and employees in a professional manner.

Make independent decisions and exercise consistent sound judgment.

Capable of handling multiple priorities in a high-volume setting.

Able to organize and lead projects within the work group and with cross functional groups. Required to give presentations and speak in front of groups.

Skills and Competencies:

Proven people and project leadership skills

Must be detail and quality oriented and data driven

Ability to work independently, as well as multi-task as necessary

Demonstrated knowledge of Lean Methodologies / Tools including problem solving – Highly desirable

Experience working in a regulated industry – Highly desirable

Strong performance management and people development experience

Must have high energy and positivity to drive the team through issues if they occur.

Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook). Desirable – Power BI

Servant Leader with excellent communication & listening skills

Coaching / mentor demeanor

Strong cross-functional collaborator and interpersonal skills

Highly self-driven / motivated

Excellent listening skills

Bias to results / Change agent

Leadership Behaviors:

Servant Leader with excellent communication & listening skills

Coaching / mentor demeanor

Strong cross-functional collaborator and interpersonal skills

Highly self-driven / motivated

Excellent listening skills

Bias to results / Change agent

Requirements:

Bachelors Degree in a Science or Engineering discipline / Operations Management / or relevant field

Minimum 5 years of experience in a leadership role