The training manager is responsibilities for communicating training policies and procedures across the organization and for overall coordination and management of training activities and trainers. The training manager is responsible for the overall implementation of your Epic, end user training programs as well as ongoing education and maintenance of the training program after go live. They are responsible for determining required training resources, directing and managing training team staffing, and securing facilities and equipment for classroom training. In addition, the training manager decides curriculum delivery methods, oversees the creation and maintenance of a realistic training environment, creates a course catalog and training schedule and ensures all users are trained before they access the production environment.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

Best-in-class well-being programs

Annual, no-cost health assessment program Blueprint for Wellness®

healthyMINDS mental health program

Vacation and Health/Flex Time

6 Holidays plus 1 "MyDay" off

FinFit financial coaching and services

401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

Employee stock purchase plan

Life and disability insurance, plus buy-up option

Flexible Spending Accounts

Annual incentive plans

Matching gifts program

Education assistance through MyQuest for Education

Career advancement opportunities

and so much more!

Administration and Planning

Securing and maintaining a Learning Management System (LMS)

Communicating with project leadership about training milestones, policies and decisions

Designing the course offerings and course catalog in the LMS

Securing training rooms, workstations, printers, and other equipment needed for classroom trainings

Creating an efficient schedule for classroom training

Managing the Epic training environment

Preparing for the creation and build of the training environment

Providing support and troubleshooting issues that arise

Developing a training strategy, which includes coordinating the training environments, refreshing schedules, and developing playground and practice environments

Managing the training team

Recruiting, staffing and hiring principal trainers for functional trainings staff

Developing and executing the credentialed trainer program to onboard classroom trainers

Managing principal trainers and training team tasks

Managing the physician training program

Assessing risks and issues associated with the training program

Developing training program

Determining the types of curriculum delivery methods (eg instructor led classes, eLearning and blended) that will be used during super user training and end user training

Setting training requirements for end user system access and getting buy in on this decision from project and operational leadership

Developing post live training for new hires, refresher training, optimization, upgrade training etc.

Acting as a change management and transition champion

Creating and executing an overall vision for the training program, including requesting support from project leadership

Outlining and forming additional educational plans as desired by the organization

Generating strong super user engagement during and after go live

Transitioning from implementation to maintaining training after go live

Long Term training management and leadership

Planning and executing a successful training program after the Epic system go live

Creating a series of refresher training classes immediately following go live

Overseeing skills enhancement training

Collaborating to develop Epic specific training for new employees

Planning how to deliver new information about the system to end users before upgrades

3-5 +years training management experience

Required:

Ability to work onsite with project team as needed.

Travel Up to 25%

Bachelor’s degree or equivalent work experience

Epic Certified