Director of Trust Administration

BitGo (NYSE: BTGO) is the digital asset infrastructure company delivering custody, wallets, staking, trading, financing, stablecoins, and settlement services from regulated cold storage. Since 2013, BitGo has focused on accelerating the transition of the financial system to a digital asset economy. BitGo maintains a global presence and multiple regulated entities, including BitGo Bank & Trust, National Association, the first federally chartered digital asset trust bank owned by a publicly traded company. Today, BitGo serves thousands of institutions, including many of the industry's top brands, financial institutions, exchanges, and platforms, and millions of investors worldwide. For more information, visit www.bitgo.com .

This role will require being full-time onsite at our Sioux Falls office to support collaborative team dynamics and innovative problem-solving.

We are seeking an experienced Director of Trust Administration to lead operational oversight of trust administration functions with direct fiduciary responsibility for client accounts. The ideal candidate brings deep expertise in trust administration, regulatory compliance, and team leadership within a regulated financial institution environment.

Responsibilities:

Trust Operations Leadership:

Oversee all trust administration operations, ensuring efficient, accurate, and compliant delivery of custody and fiduciary services

Lead and develop a team of trust officers, establishing performance standards, professional development programs, and succession planning

Design and implement operational workflows, policies, and procedures that scale with business growth while maintaining regulatory compliance

Establish and monitor key performance indicators for trust operations, driving continuous improvement in service delivery

Collaborate with technology, legal, and compliance teams to enhance operational capabilities and client experience

Fiduciary Officer Responsibilities:

Serve as a designated fiduciary officer in accordance with OCC requirements and trust company charter

Exercise fiduciary authority and responsibility for client accounts, ensuring adherence to trust agreements and applicable laws

Review and approve account openings, transactions, and material decisions requiring fiduciary discretion

Maintain current knowledge of fiduciary duties, regulatory requirements, and industry best practices

Participate in fiduciary committee meetings and decision-making processes

Regulatory Compliance & Risk Management:

Ensure trust operations comply with all applicable federal and state regulations, including OCC guidance for trust activities

Partner with Compliance and Legal teams to implement regulatory changes and maintain examination readiness

Oversee internal controls, audit responses, and remediation efforts related to trust administration

Identify, assess, and mitigate operational and fiduciary risks within the trust function

Maintain comprehensive documentation and record keeping in accordance with regulatory requirements

Strategic Leadership:

Contribute to the development and execution of strategic initiatives for the trust company

Partner with business development teams to support client onboarding and service expansion

Represent the trust company in client meetings, audits, regulatory examinations, and industry forums

Stay informed of digital asset industry developments, custody innovations, and evolving regulatory landscape

Build relationships with regulators, industry peers, and professional organizations

Qualifications:

Bachelor's degree in Business, Finance, Law, or related field; advanced degree or professional certifications (CTFA, CFP, JD) strongly preferred

Minimum 7 years of experience in trust administration, with at least 3 years in a leadership capacity

Proven experience serving as a fiduciary officer in a regulated trust company, bank trust department, or similar institution

Deep knowledge of trust law, fiduciary principles, and regulatory requirements (OCC, state trust regulations)

Demonstrated success building and leading high-performing teams in a regulated environment

Strong understanding of custody operations, asset servicing, and client relationship management

Excellent judgment, integrity, and commitment to fiduciary standards

Preferred:

Experience with digital asset custody, blockchain technology, or cryptocurrency ecosystems

Background working with OCC-regulated institutions or state-chartered trust companies

Familiarity with institutional client servicing and complex custody arrangements

Experience implementing technology solutions to enhance trust operations

Professional network within the trust and custody industry

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits of working at BitGo:

Competitive base salary, bonus, and stock options

100% company-paid health insurance for employee, spouse/partner, and children (medical, vision, dental, life, FSA, HSA)

401k company match up to 5%

Computer equipment and workplace furniture to suit your needs

Generous paid time off

Great colleagues and inspiring startup environment