Among customer service representatives, AI is already used for a large share of the tasks. Measured exposure for customer service representatives: 70% (high).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

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Customer Service & Operations Coordinator Onsite l Full Time l $40K-$49K | Kern County, CA

We’re seeking a Customer Service & Operations Coordinator to serve as a key connection between customers, field teams, and internal operations. This is a great opportunity for someone who enjoys variety, staying organized, and helping both customers and coworkers keep things moving. You’ll join an established organization where employees are valued and teamwork is an important part of the culture.

Why This Opportunity Stands Out:

Join a stable, established company with more than 40 years in business.

Be part of a positive culture where employees are valued and appreciated.

Receive medical, dental, and vision benefits, with an employer contribution toward health coverage.

Build for your future with a 401(k) plan.

Enjoy 2 weeks of vacation.

Work in a varied role with exposure to customer service and multiple areas of operations.

Become part of a collaborative environment where your work supports both customers and field teams.

Join a company committed to its local community through sponsorships and programs benefiting youth.

Key Responsibilities for the Customer Service & Operations Coordinator:

Provide friendly and responsive support to customers and internal teams.

Coordinate service activities, scheduling, and day-to-day operational needs.

Maintain accurate service, job, and customer documentation.

Provide administrative support across Service and Installation operations.

Assist with purchasing, inventory, and general operational coordination.

Help ensure customer requests and internal processes are handled efficiently from start to finish.

Qualifications for the Customer Service & Operations Coordinator:

Previous experience in customer service, administrative support, service coordination, or operations.

Experience working in a service-based or field-service environment is a plus.

Comfortable managing scheduling, documentation, data entry, and customer communication.

Proficiency with standard office and business software.

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