Soft Services & Compliance Coordinator

Position Overview

We are seeking an organized, detail-oriented Soft Services & Compliance Coordinator to join our Facilities Infrastructure team within a major public-private partnership (P3) environment. In this role, you will be responsible for ensuring contract compliance, managing administrative workflows, tracking statutory regulatory requirements, and managing subcontractor relationships (including custodial and landscaping operations).

The ideal candidate possesses strong experience in facility management contracts, maintains high accuracy across database entries and reporting, and excels at building collaborative relationships with diverse stakeholders.

Key Responsibilities

Contract & Statutory Compliance: Oversight of contract deliverables and statutory regulatory compliance (including elevator permits, life safety features, environmental, OSHA, and regional air quality requirements).

Reporting & Data Management: Lead the collection, formatting, and delivery of monthly, quarterly, and annual performance reports for leadership and clients.

Subcontractor & Soft Services Management: Oversee custodial and landscaping contracts, conduct quality reviews, manage vendor performance, and maintain clear lines of communication.

Financial & Administrative Support: Generate purchase orders (POs), assist with invoice collection and tracking, oversee product inventory, and coordinate financial documentation with accounting teams.

CMMS & Work Order Tracking: Maintain the Computerized Maintenance Management System (CMMS) database, including equipment history, preventive maintenance schedules, and work order tracking.

Team & Customer Relations: Engage professionally with clients, site leadership, and vendors to foster a positive, healthy, and collaborative work environment.

Qualifications & Requirements

Non-Negotiable Skills & Experience:

Facility Management Experience: 5+ years of relevant experience in facility management contracts, contract compliance, subcontractor oversight, and formal report generation.

Computer & Software Proficiency:

Advanced computer skills across word processing, spreadsheets, data entry, database applications, and desktop publishing.

High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and MS Outlook .

Working knowledge of project scheduling software and CMMS platforms.

Interpersonal & Workplace Skills:

Demonstrated ability to work independently, manage multiple priorities, and maintain high attention to detail.

Proven ability to collaborate effectively with diverse personalities and cultivate a positive work culture.

Education:

Bachelor’s degree or equivalent practical facility management/administrative experience preferred.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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