Among sales representatives, wholesale and manufacturing, technical and scientific products, AI is already used for some of the tasks. Measured exposure for sales representatives, wholesale and manufacturing, technical and scientific products: 27% (some).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

Tools & Equipment Technical Sales Specialist

Job Summary

The Tools and Equipment Technical Sales Specialist is responsible for generating and increasing Tools and Equipment sales through NAPA stores and the end user accounts they service. This customer facing role focuses on coordinating and implementing market share-driving products and programs as the street level within a defined sales territory.

Position Performance Measures:

Achievement of sales targets and revenue goals for Tools and Equipment

End user dealer calls

Program implementation

Lead generation

Sales lead conversion

Responsibilities

Customer relationship responsibilities

Problem solving by identifying and addressing customer concerns through discovery and a methodical approach

Effectively convey product information

Effectively manage time within assigned territory and setting sales priorities based on product knowledge and customer relationships

Demonstrate passion for the product, industry, and the sales process

Flexibility in processes being able to adjust your approach based on customer preference and market conditions

Maintain strong relationships and consistent communication to promote product and services

Work closely with store decision makers to expand business volume by identifying and converting sales opportunities

Identify customer needs and collaborate with local store and distribution center teams to provide solutions to those needs

Coordinate with NAPA T & E account support specialists for order entry, tracking, confirmation of purchase orders, and billings adjustments

Leverage team knowledge of peers and suppliers to advance personal knowledge

Identify areas of opportunity and advise management accordingly

Maintain and advance understanding of product offerings, education, programs, warranties, and rebates

Communicate regularly with managers, vendors, and colleagues with pertinent information regarding sales, service, or challenges

Perform periodic account reviews to update management on key progress indicators

Any other duties assigned by director supervisor

Qualifications

Bachelor’s degree in business, Marketing, or related field; advanced degree or relevant certifications are preferred

Sales management experience, preferably within the automotive aftermarket or tools and equipment industry

Proven track record of meeting or exceeding sales goals

Strong leadership skills

Excellent communication, negotiation, and interpersonal skills

Ability to think strategically and execute tactically in a fast-paced environment

Proficient with CRM and sales analytics tools

Preferred Qualifications

Advanced degrees or professional certifications related to sales or management

Experience managing geographically dispersed sales teams

Deep knowledge of automotive tools and equipment market

Leadership

Embodies the following values: serve, perform, influence, respect, innovate, team.

Effectively communicates by motivating and inspiring others through clear and proactive communication.

Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.

Makes balanced decisions and thinks strategically by being a forward thinker.

Physical Demands / Working Environment

Typical workday conducted in office and customer site environments.

Ability to travel up to 75% of the time.

Be able to sit or stand for up to 9 hours/day.

Exposed to vibrations and dust, with noise level at moderate to low decibels.

Must be able to lift up to 50 pounds at times.

Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.