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About the job

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.

We never settle by constantly striving for better.

We are in it together by supporting one another and those we serve.

We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Immediate eligibility for health and welfare benefits

401(k) savings plan with dollar-for-dollar match up to 5%

Tuition Reimbursement

PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Operations Consultant II is responsible for planning, scheduling, and completing operations improvement projects. Facilitates and directs work activities for staff and students. Drives Lean Management Systems (LMS) and process improvements at the division level. This delivers operational improvement, financial benefit, and enhanced patient satisfaction. Stewards progress and deliverables as a liaison between site operations, senior management, and the director of Lean Operations Help.

The successful candidate will be a proactive, results-focused professional who thrives in a dynamic environment, responds with urgency, and consistently drives initiatives to completion while maintaining a high standard of professionalism

Schedule

Mostly work offsite, in office two days a week.

Key Success Factors

Lean Six Sigma Green Belt certification required

Process Improvement experience with Projects preferred

Formal 3+ day lean or six sigma training and 12+ successful projects with documented successes

Critical thinking and data skills

Demonstrated self-direction and results orientation

Excellent data and problem solving skills applying advanced techniques

Expertise in lean, process and operations improvement; exceptional facilitator, able to teach multiple styles of continuous improvement courses and applications

Consulting and/or project management experience

Exceptional oral and written communication skills

Strong active listening skills with the ability to understand, interpret, and respond effectively to stakeholder needs

Ability to conduct professional presentations for executive level audiences

Ability to prioritize, plan and execute

Proficiency with word processing, spreadsheets, power point, and graphic presentation software

Politically attentive to the dynamic interplay that occurs between systems and sites

Willing to travel 20-60% of the time (local travel)

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification

EXPERIENCE - 3 Years of Experience