Campus Director, Admissions and Enrollment Services

SUMMARY Plans, operates and controls the admission and enrollment activities of the Admission and Financial Services functions with a strong focus on student-centered services in a continuous quality improvement mode. Areas of responsibility include admissions, registration, cashiering financial transactions related to student fees and student records processing, financial reconciliation of student accounts and other related transactions, recruiting, transitions, student retention and success. Provides leadership in the development and oversight of the departmental budget, financial transactions and reconciliations, campus enrollment management activities, collaborative efforts with student financial assistance, and participates in college-wide enrollment management initiatives. ESSENTIAL FUNCTIONS Directs all aspects of the Admission and Financial Services including the welcome center, recruiting, admissions, transitions, general financial aid, registration, and student payments, financial reconciliation of student accounts and other related activities with a strong commitment to student customer satisfaction, quality, and accuracy Supports prospect and applicant conversation efforts including, but not limited to campus events, campus tours, and student communications Manages and monitors the Admission and Financial Services to provide a broad spectrum of accurate information and excellent enrollment services to current and prospective students Develops the enrollment and recruitment plan for the Campus in collaboration with the vice president of enrollment management and campus leadership teams Supervises admissions and enrollment center financial reports including monthly financial reports dealing with account reconciliations and deposit reconciliation Coordinates student enrollment services with the following areas: financial aid, central financial aid processing center, customer service center, and Executive Director of Enrollment Operations Creates an environment that allows the Enrollment Management Team to have a clear understanding of each other’s roles and allows for collaboration and support in all admissions, registration and financial activities Interfaces with the Student Accounting department and Attorney General’s office regarding issues/problems on student accounts Understands and oversees all financial operations Understands and enforces the safeguards of cash, deposits receipts and reviews discrepancies in a timely manner Overall responsibility for the development of work distribution and assignments for all admission onboarding and enrollment services Reviews and tracks systems and processes and make recommendations for improvement to meet the needs of students better and to improve the quality and timeliness of services Oversees the processing of academic records Provides leadership for the interpretation of College procedures Develops area budget, supervises and evaluates staff, and provides required staff development Monitors data integrity, efficiency reports, and reports findings for solutions for accurate student record keeping Knows, understands, and adheres to applicable federal, state, and local laws, regulatory requirements, and College policies and procedures Knows, understands, and adheres to internal or external Ohio Department of Education and financial audits Performs other duties as assigned