Product Analyst
Substack
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San Francisco, CA · Posted October 1, 2026
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Where San Francisco, CA ranks
Where San Francisco, CA placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for security jobs316 openings · of 20
- #1Best cities for technology jobs7,178 openings · of 100
- #1Best cities for financial services pay after cost of living$173k · of 33
- #1Best cities for entry-level jobs that want AI skills35% · of 100
- #1Best cities for entry-level jobs that want AI skills in the West Coast35% · of 54
- #1Cities with the most jobs that do not need a four-year degree in the West Coast902 jobs · of 47
Rankings about operations jobs
- Best cities for operations jobs #1 New York (1,429 openings)
- Best cities for operations pay after cost of living #1 Reston ($177k)
- Most requested AI skills in operations jobs #1 AI tools in daily work (2.5%)
- AI tools named most often in operations jobs #1 Claude (0.28%)
- Employers with the most operations jobs #1 Amazon (1,480 roles)
How AI is used in this kind of work
Among logisticians, AI is already used for some of the tasks. Measured exposure for logisticians: 16% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Skills this job asks for
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About the job
Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who make and participate in that culture. Substack’s model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.
Product Analytics at Substack
The mission of the Product Analytics team at Substack is to help the product team make better decisions. Product Analytics is embedded in the Product organization. We are a small and scrappy team that covers a lot of ground. You would be joining as the sixth individual on the team.
Responsibilities
• Take ownership of continuously improving our understanding of the product, user base, growth trajectory, and state of play.
• Proactively partner with PMs and company leadership to inform the long term, medium term, and short term strategy of your product area.
• Help the team define useful metrics and set clear goals.
• Share regular insightful updates with your team and across the company.
• Proactively partner with engineers to invest in clean and thorough logging, ETL, and improving the ergonomics of our data.
Requirements
• 4+ years of experience as analyst or in a similar technical role.
• Solid understanding of product growth concepts and frameworks (e.g. retention curves, cohort analysis, growth accounting).
• Advanced SQL knowledge, and familiarity with BI tools (we use Snowflake and Periscope every day).
• Strong data visualization and written/verbal communication skills, must be able to design legible dashboards dashboards and clearly convey the salient insights for any analysis.
• Solid understanding of A/B test and experimentation concepts (proper test design, power calculation, post-hoc analysis, novelty effects, etc.).
• Strong product sense and intuition, a deep understanding of Substack’s product, user base, and market position is a must.
• Ability to roll up your sleeves and do what needs to be done with limited resources and support.
• Experience working with Trust & Safety and/or Sales and Partnerships data is a plus!
Substack’s compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $130,000 - $225,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
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