Among property, real estate, and community association managers, AI is already used for some of the tasks. Measured exposure for property, real estate, and community association managers: 17% (some).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

Healthpeak Properties is a fully integrated real estate investment trust (REIT) and an S&P 500 company. We specialize in owning, operating, and developing high-quality real estate focused on healthcare discovery and delivery. Our impressive portfolio includes nearly 50 million square feet of medical outpatient buildings, lab and life science facilities and Senior Assisted Living centers.

POSITION RESPONSIBILITIES The Commercial Property Manager will be responsible for a portfolio of Outpatient Medical properties in their designated location. The ideal candidate will have experience with healthcare facilities and have a proven track record of managing relationships with key members of healthcare systems. Responsibilities include but are not limited to: Develop and maintain working relationships with our healthcare partners, decision makers and tenants

Schedule ongoing meetings with tenants to review property operations and to maintain satisfaction

Address tenant concerns quickly, professionally, and economically

Coordinate and implement portfolio specific tenant outreach programs

Coordinate annual tenant survey process, including annual action plan implementation

Coordinate all phases of pre- and post-move in process.

Develop annual operating budgets, reforecasts, for each property with focus on excellent maintenance of asset while also understanding impact on NOI and performance within larger portfolio. Prepare monthly financial reporting package providing explanation and details for expense variances and accounts receivable issues/activity.

Regularly review tenant aging report, follow up on delinquent payments and recommend legal action when necessary

Manage tenant improvement project process that do not require permits

Maximize recoverable income on a property-by-property basis

Prepare and submit 5-year capital plan for approval

Review and approve vendor invoices

Tour and inspect each property on a regular basis, (at a minimum 50% of time each week on properties), to assess and evaluate conditions, performance, expectations, and compliance. Coordinate inspections for each building with engineering team and vendors to correct any identified issues.

Tour vacant space and support leasing efforts

Oversee Facility Maintenance Team and work directly with Chief Engineer/Supervisor on building and team strategies and plans to ensure continuity of building operations, which includes current work order portal reporting

Regularly review vendor performance and communicate and coordinate with account manager to ensure highest level of service

Recognize, troubleshoot, and resolve day to day issues which may be or may not be apparent in existing systems and processes

Coordinate and interact with Project Management, Construction Management and/or Facilities Team on tenant improvement and capital projects. Directly manage and coordinate tenant improvements and capital projects within role’s expectations. Attend construction meetings. Ensure operational compliance (i.e., vendor contract reviews, insurance certificate compliance, tenant contact audit, update MRI and current work order portal, etc.)

Assist with acquisitions and dispositions, as required

Perform administrative duties as necessary

Perform other duties as assigned

Sustain a high level of confidentiality with all company information

Support and adhere to Healthpeak's corporate compliance policies and procedures

POSITION REQUIREMENTS

Commercial real estate property management experience is required, 3+ years is ideal

Bachelor’s degree in marketing, Business, Real Estate, Finance, or Accounting

Experience in the analysis of operational and financial data

Possess strong initiative and sense of personal responsibility

Ability to establish and maintain rapport with the business community and interact with various levels of professionals

Experience balancing and accurately prioritizing the needs of multiple leaders

Excellent written and verbal communication skills

On-site attendance is an essential function of the job and is required in-office at company office or at properties five (5) days per week

This employer participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.