Account Manager - Knoxville

Hoist & Crane Service Group is looking for a motivated Account Manager to create long-term, trusting relationships with our clients. The individual, preferably, must possess a knowledge of overhead cranes and other types of heavy machinery. Some knowledge about industrial elevators and overhead rolling doors is a plus. Candidates should also have a general understanding of the industrial manufacturing industry as well excellent sales experience in this setting.

Job Duties and Responsibilities

The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.

Must have the ability to read sales reports and have excellent computer skills as well as strong math skills

Able to increase profitable sales revenue in the assigned territory through scheduled consultations and cold sales calls, email, direct mailings, presentations, and various marketing methods used to promote the HCSG brand and solutions

Offer a full inventory of equipment repair and services to new and current customers including Overhead Crane, Industrial Elevator, and Dock & Door support.

In this role, you will liaise with cross-functional internal teams to ensure customer satisfaction and to improve the entire customer experience. Timely and accurate execution of paperwork, quotes, and various correspondences is a must.

Consistent and professional follow up and communication through email, phone, and personal interaction either at customer offices or jobsites.

If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we'd like to meet you.

Requirements

Candidate should also have a basic understanding of all types of heavy equipment repair and maintenance

Excellent phone and communication skills

General knowledge and understanding of crane service business

Experience in industrial sales

Able to work in a fast-paced environment and meet deadlines

Excellent interpersonal skills

Mechanically inclined

Strong organizational skills

Detail oriented

Excellent documentation skills

Must have a valid driver's license

Self-Motivated with a strong work ethic

Education Requirements

High School Diploma, GED, or equivalent experience is required

Bachelor's degree in Management, Marketing, Engineering, or a related field preferred

Hoist & Crane Service Group offers training for all employees, competitive wages and benefits packages including:

Medical, Dental, and Vision coverage

Long and short-term disability

401K

For over 40 years, Hoist & Crane Service Group has been a leader in the industrial service industry. Safety is our top priority and our programs have been honored by the National Safety Council. Our culture strives to always operate within our 5 Marks of Safety, Integrity, Respect, Effectiveness, and Legacy.

Must be able to pass a pre-employment drug test and background (DISA) and submit to random and annual drug testing as required.